Orange County Other Cities

Welcome to Citysearch!

Click around for recommendations and reviews of restaurants , spas , shopping , hotels and tons of other great things to do near you.
 | close

Best of Citysearch

Orange County Look Hot, Feel Good 2008

More

Vote Sponsored By

Lulu's Creperie Cafe

24781 Alicia Pkwy
Laguna Hills, CA 92653
Phone: (949) 855-2222
EXTREMELY SLOW SERVICE-NOT SO GREAT FOOD
1 Star Rating: Not Recommended

07/27/2007 Posted by palmas8

We read great reviews about this restaurant and decided to try it for ourselves. We were seated right away but had to wait 20 mins to receive our menus. We noticed that the other middle-aged waitress had refused to even acknowledge us as she seemed to be more interested in helping out a 6-top table of middle aged group wine drinkers and etc vs helping out the rest of the crowd forcing the other waitress to single handle the entire restaurant herself causing the service to be extremely slow. We were there for another hour waiting for our food to arrive to where we finally asked for the food to go. We ordered the crepes and they were horrible, too salty, and not full of flavor. We were dissapointed by the service and the quality of the meal and it was really pricy for what it was. We also feel as though that middle-aged waitress had judged us immediately because we appear to be young and maybe have no money per say. We are regular customers of Taste of France in Huntington Beach where a wonderful meal is about 6 dollars average, the customer service is wonderful there, they occasionally give out free pastries and desserts to customers on their way out; the quiche, pastries, and crepes are also very flavorful. I would recommend this restaurant over Lulu's easily.

Pros: Good bread

Cons: Service, food, location

Response from this business

Response from Lulu's Creperie Cafe
Posted on 07/28/2007
We are sorry to hear of this experience at our restaurant. We work very hard to try to make sure everyone who comes to our restaurant has a great experience. If we find out otherwise, we go out of our way to make amends. A happy customer is far more important to us than the cost of a meal! If Palmas8 had spoken up, we would have resolved the situation on the spot. Just to give some background, there was only one waitress on duty. The “middle-aged waitress” was the owner’s wife who came in to help with the large table during the unexpected surge. If she had been aware there was a problem, she certainly would have assisted. A note to Palmas8 – (1) we LOVE young people, and would never want you to feel slighted in any way and (2) please accept our apologies, and do give us another try --- on us! We are sure you will be pleasantly surprised. Also, please write to us at info@lulus-cafe.com to let us know what items you ordered.

Write a review and share your thoughts with others

Editor's Review

Enjoy French delights at this traditional style cafe.  See the full editorial review.

Insider Tips

The Extras

Try one of the breakfast specials.

More Insider Tips

Restaurant Information for Lulu's Creperie Cafe

Parking

  • Lot

Hours

  • Tue-Sun 6:30am-9pm

Payment Types

  • Gift Certificate
  • Visa
  • American Express
  • MasterCard
  • Discover

Cuisines

  • Bakeries
  • Bagels
  • Vegetarian
  • Coffeehouse
  • Coffee Shops & Diners

Meal Price

  • $

Amenities

  • Date Spot
  • Carry Out
  • Romantic Dining
  • Lunch Spot
  • Breakfast
  • Brunch

Near Lulu's Creperie Cafe

24781 Alicia Pkwy
Laguna Hills, CA 92653

Site Links:

Citysearch is a registered trademark of Bluefoot Ventures Inc., and is used under license.
© 2008 Citysearch.com All rights reserved.

Partner Sites: