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The PC Specialist Inc.

PO Box 8712
Laguna Niguel, CA 92677
Phone: (949) 429-5131

Ratings & Reviews Summary for The PC Specialist Inc.

What Users are Saying:

  • Friendly staff
  • Quick service
  • Clear contract
  • Service guarantee
5 Star Rating
 
(10 reviews)
4 Star Rating
 
(0 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(1 reviews)

User Reviews for The PC Specialist Inc.

1 Star Rating: Not Recommended

05/21/2008 Posted by Takenbyhim

Don't be fooled by this guy - he took my money and ran! Left me with nothing that he promised and charged me WAY more than was needed. BEWARE: DO NOT CALL THIS GUY! HE IS A FIRST-CLASS SCAMMER!

Pros: NONE

Cons: TOOK MY MONEY AND DIDN'T DO THE WORK

Response from this business

The Owner
Posted on 05/27/2008
As the owner of The Personal Computer Specialist I want to say that we don’t know who this person is. It could be the competition trying to discredit us or someone who has us confused with another company. If it is a real customer this is the first we heard of their dissatisfaction. One thing I can say with absolute confidence is that we don’t base our success on anyone else’s loss. We've been in business since 1986 and would have not lasted this long if any part of what has been said was the way we conducted business. Namaste
5 Star Rating: Highly Recommended

01/21/2008 Posted by AMOSLV

The PC Specialist has the best Service Level Agreement Program available. Given its flexibility we can just give them the requirements and they handle all the rest. They have become and will remain an integral part of our operations. Ambre Osborn, Manager PMO

Pros: Project Management Pros

Cons: All positive

5 Star Rating: Highly Recommended

01/21/2008 Posted by MBowersBBPM

The PC Specialist was able to handle multiple projects at the same time. They were able to manage resources and personnel to bring all the project on time and within budget. What was impressive was how they were able to respond to changes and keep the project within scope. We highly recommend this company to any company engaged in projects. Michael Bowers, Pres. BPPM

Pros: Projects delivered on time and within budget and within scope

Cons: All positive

5 Star Rating: Highly Recommended

01/21/2008 Posted by CMRandolph2008

The PC Specialist was able to create and exact copy of our successful storefront business on the internet. Not only were we able to service our existing customers better but we were also able to expand our customer base. By establishing relationships with more manufacturers we were able to add millions of dollars of inventory to our catalog without spending a single dollar. Thank you for your ingenuity and business insights. Cens CC of California

Pros: The Best way to expand your business

Cons: We should have called the sooner!

5 Star Rating: Highly Recommended

01/21/2008 Posted by Cmimms

I didn’t have a clue as to what was wrong with my computer. It was slow and I had to reboot often. I didn’t want to tear it all down and take it all over town to get repaired. To tell you the truth I was ready to buy a new one. I made one call and all my problems were solved. I had the viruses and spy ware removed and they installed software so it wouldn’t return. They were patient, knowledgeable and very professional. I told all my friends and now we feel we have an inside connection for all our computers issues. I am proud to recommend The PC Specialist to anyone who has a computer be it home or in business. C. Mills Housewife, Mother

Pros: They know how to speak to the non technical person

Cons: I cant think of a single flaw. They're great!

5 Star Rating: Highly Recommended

01/21/2008 Posted by AlespSalsa

"I thought these guys management of our computer rollout was a first-rate event. I especially found valuable their attention to detail in areas we hadn’t even considered. I plan to incorporate many of the ideas from this experience to our best practices IT management. Thank you PC Specialist! A Espinosa, PSG Customer Reference Program, Hewlett-Packard

Pros: Expert Change Agents and Post Technical Support

5 Star Rating: Highly Recommended

01/21/2008 Posted by JoeLliso71

"The PC Specialist was an excellent use of my limited budget. Every optimizing recommendation for the use of computers was valuable and applicable in my day-to-day responsibilities. Joe Lliso, Sr. Manager, Customer Programs, SBA Global

Pros: Quality service at an affordable price

Cons: We should have called them sooner!

5 Star Rating: Highly Recommended

01/20/2008 Posted by FrankBrewer

"Thank you very much for the very inspiring Team Building Conference. It is really a key event for bringing us together after the merger." Frank Brewer, Director Human Resource Management Services, SAP

Pros: Multi talented professionals

5 Star Rating: Highly Recommended

01/20/2008 Posted by SheliaJackson

"It was an EXCELLENT decision to call The PC Specialist. He’s the best. We're looking forward to a long term relationship." Shelia Jackson, Manager Customer Service, EMC Software

Pros: Punctual, affordable and professional.

5 Star Rating: Highly Recommended

01/20/2008 Posted by NancyFrank

"As a newcomer to the business world, I found The PC Specialist extremely valuable. It was exciting to learn from and be supported by a company with so much experience. The best part was with their repair of our network they were willing to share the knowledge of true industry leaders. Nancy Frank Marketing Manager Select, Inc.

Pros: Technical support and guideance

Editor's Review

Offering remote or on-location project management, IT support, computer emergency services, even business workshops for commercial clients throughout Southern California.  See the full editorial review.

Insider Tips

Know Before You Go

More than random tech support, their teams offer clients options for maintenance contracts-- saving time and separate billing.

More Insider Tips

Directory & Services Information

Hours

  • Daily 24 hours
  • By appointment

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