Recommends

luckynat29

Joined 4 years ago

I love this place. I don't know what that previous entry is all about. I've been going to Massage Envy branches for 3 years and the Brea location is by far the best one I've been to.

As far as the professionalism of the staff, one time I messed up my massage appointment time, and all the staff as well as the manager tried to accomodate me as best they could, even though it was MY mistake! They are always super nice to me and have never been impolite.

And the previous entry complains about how this location is surrounded by businesses, well duh, of course it is, its in DOWNTOWN Brea. The inside of Massage Envy is completely silent even though its located on a busy street.

I've been getting professional massages since I was 16 and so I know a bad massage when I get one, and in 3 years of going to ME, I've never had anything but great experiences.

Seriously, I love this place, and its so worth the marginal membership fee.

Doesn't Recommend

fyinfo

Joined 4 years ago

Terrible!. At these northern orange county massage envies there is more nepotism involved in the hiring process now more than ever. The newer employees are obviously not able to do the job and are publicly lazy it definitely raised eyebrows amongst the veteran employees.

At the Brea location they currently have an expired license displayed on the wall in the lobby. The locations are good for the customer as far as convenience but they do not take into account the noise level of the surrounding businesses. The clinic in Brea has been open for thirteen months and is on its fourth manger because of the lack of professionalism. The owners are a husband and wife that changed careers mid life and the man used to be in computers so he has no idea whatsoever how to be personable. They only care about money. They are money-people not people-people who feed prospective clients anything and everything to get them to buy their memberships.

Do not support them if you have a membership to these clinics transfer your membership to a better organized Massage Envy team, and go to other locations whenever possible. Thank you for your time and consideration.