Ferrara Colonial Mortuary

Sad place. Mortuaries are not happy places to begin with, but this place accentuates it. With its sad dreary appearance and run down interior it just exudes unhappiness. It was probably a fine looking place in its heyday but it is well worn and unkempt now. The employees seemed to be of low quality and disinterested. The bathroom was horrendous and the size of a broom closet. The manager needed a shave and shower. He looked to be more suited for a lumber mill than funeral home. The chapel is small with no windows or ventilation. The outdoor lighting was terrible and parking is next door at the local church. A budget experience for a princely cost. You can do better. A lot better.…

Not so good anymore. Gone downhill.. My family has used this place many times. I met the owner years ago when there was two of them. The place got sort of run down until the owners son in law Joseph Ochoa took over. He's a real smart guy who really takes care of you. He's helped us a couple of times over the last few years. He's an honest good man. I was surprised to hear he's gone now. I thought he was taking over. The new guy is terrible. He's stuck up and comes off as a know it all. We used them but won't again. the service was ok but lacked any special qualities. It felt run of the mill. Lenny had a perfect situation with Joe. Maybe sometimes people just can't hand over the reigns or recognize when time has passed them by. He had a real prince in Joe. A good man for our community. I have heard talk that Joe was forced out. If that's the case it's even sadder. I'll miss Joe. There was no question that we would be back if Joe was there. Now there is no question we won't since he's gone.…

Go elsewhere. Just attended funeral. Saw two of their people getting into it in front of the church. The guy in charge Mike went off on a guy and left. The other workers clearly did not think much of him as they cracked jokes when he left. Unprofessional and inappropriate.…

Un-Friendly Service. My wife is ill. I wanted to know how much it would be to send her home to be buried in Italy. I got the rudest , put off runaround ever. They don't know how much, "it will take a month, why don't I cremate instead". I asked why they were so abrupt. They said they were busy. They advertise that they ship remains around the world but you can't get an answer. I asked for the guy in the reviews, Joe. He is not there anymore. The Cathedral referred me to him. Does anyone know where he is at now. I would never use this company. Rude and un-helpful.…