When owned by Terry service on Wurlitzer Cd jukeboxes was EXCELLENT. New owner couldn't care less and doesn't have ANY knowledge of the basics. I invested in two Wurlitzers, new service from new owner is HORRIBLE!!! He can't even read a manual. Buy your jukeboxes anywhere but Have Music Will Travel. It is NOT the same company as when Terry had it. VERY, VERY, VERY disappointed. Go anywhere but here. They even complain about how far they need to go. Whinners all, lack of knowledge, there isn't anything positive about them.