Wrong company for you.
I hired Dura Floor (Laguna Coating LTD) in the end of 2010 to apply concrete overlay on the driveway and backyard, as well as install epoxy flooring in the garage.
Contractor gave me 10 year warranty.
Dura Floor breached their contract in the following ways:
1) Failed to seal all concrete cracks and joints. Later, moisture came up through the concrete cracks and joints and caused overlay damage.
2) Dura Floor applied extremely thin coat overlay, not even close to ¼” thickness that is called out in the contract.
3) Additionally, they used a glossy sealer instead of agreed-upon semi-gloss.
4) Contractor applied 1 coat of sealer instead of 2 that is required by the manufacturer.
5) Overlay is extremely slippery when wet. Its very dangerous and poses high risk of injury.
Mr. Tom Plottner, president of Dura Floor, said that they will fix the problems. After 8 months of phone calls and emails, they didn’t fix anything.
On April 1, 2011 Laguna Coating LTD (dba Dura Floor) ceased doing business as Laguna Coating and started operating under new ownership with new entity name :Dura Floor Corporation”. Several months later they changed their name to California Concrete Coating, Inc. (website: cal-coat dot com). New owner, Jason Lee, indicated that company will fix all of the problems, but after Tom Plottner filed for individual bankruptcy, Jason Lee rescinded his promise and said that he didn’t want to pay for the repairs.
Tom Plottner – former owner of Dura Floor is now bankrupt.
He, assumed a position of Vice-President of Sales at California Concrete Coating, Inc.
Dura Floor License #834852 and California Concrete Coating, Inc. License#967164 were suspended by Contractor’s bond because of numerous complaints against Dura Floor to the state License Board. Unhappy customers filed claims with Contractor Bond investigation is ongoing.
Conclusion: wrong company for you!
DOES NOT DELIVER WHAT IT PROMISES. Hi, I live in Mission Viejo, Ca. when I was planning to redo my front and back yard, at the time I thought I found the perfect solution for the money spent and I went with Durafloor to resurface the concerete. They of course did a good job and it looked very good in the beginning. They also gave my a warranty for 7 years. 1 year into it, the surface started chipping and cracking. I was under assumption of course that everything is convered under warranty, when I called the owned, Tom, he informed me that cracking and chipping are not covered. (what exactly is covered is not known to me as of yet!). Anyways, they charge another $1500.00 to come and repair and reseal the cracked and chipped surfaces. If you are planning to sell your house and want to give it a facelift temporarily it is good but if your planning to stay, it does not last and is a waste of good money!
Great Experience Here. I made several calls to several companies. Durafloor was the first to respond. They were able to come the next day for an evaluation and estimate. They were able to start before I was even ready. Tom has responded to every question, usually within 5 minutes of me sending him an e-mail. He made sure I was completely satisfied, all the way to the end. Good pricing. I will gladly act as a reference for Durafloor. Tom has my contact info and my permission to give it out to anyone considering coating their garage floor. T. Goeders
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