12/04/08

Disappointing and overpriced

by lagirlinoc

This club is just not worth the price. I was not impressed with the equipment. Unless you are paying for a personal trainer, it was difficult to find someone on staff to ask questions about the equipment. My monthly membership fees were increased without my being notified of the change. WHen I finally got around to cancelling my membership, I was told I had to drive all the way there in person to fill out paperwork to cancel. I am not on a contract, I go month by month, and still had to waste my time to show up there. And, I had just been billed for the next month the day prior to my cancellation, and they won't refund that amount, or even pro-rate it. Apparently it takes them 30 days to go through 3 or 4 different departments to stop billing me. But of course they were able to start the billing on the day I signed up - that didn't take 30 days.

Overall - too expensive, changes made without my knowledge, poor customer service.

would not recommend!

• Pros: not as busy at peak times
• Cons: too expensive, not worth the price for the poor equipment, poor customer service

04/02/08

Meridian's Bodies in Motion Is Not Worth the Money

by FoxyLady36

This club is overpriced and not worth the money. There flyers and literature make it look like it has a beautiful rock spa, yet what you will find is a rather sterile, drab spa. The facility has old equipment that many times is unusable by the members and is in a state of general disrepair. Club staff are unsympathetic, lie, and mischaracterize what can be expected in terms of service and quality of services. Visitors to this facility are sold a bill of goods. They do not receive top quality service. The services provided at this facility can easily be matched by most any other chain healthclub facility.

07/30/07

What you see isn't a what you get

by foxyfifi

This club is all sugar coated. The management is terrible and full of nothing I son't belive they understand the health club industry in general. NO CUSTOMER SERVICE what so ever. Everything is sent to a corp who is full of rude and ignorant people who just put the blame back on the Fullerton gym so nothing is never followed through. The general staff is courteous and nice but that doesn't make up for the way the management is represented. they are shiesty people. I wouldn't sign up here unforntunately I've been conned into signing a year lease by the actual sales MANAGER who skimmed over the whole thing over the phone and in person all they want is your money that is thier mentality.....that's what I was told by the SALES manager after he explained I have the choice to remain a member or go into collections.....nice attitude!!!!BEWARE

• Pros: Could be a beautiful club
• Cons: staff ruin an oppertunity