Lucille's Smokehouse BBQ

Doesn't Recommend

Tigernclaw

Joined 2 years ago

Too Expensive. Recently, my family and I went to Lucille's in Brea. We hadn't been there for some time so this was going to be a treat for us. We were shocked at how expensive this restaurant has become. Their prices use to be a little on the pricy side but manageable, but now they are outrageous.

In this bad economy, you'd think eating establishments would seriously consider cutting back on charging customers an 'arm and a leg' for their meals. But the opposite seems to be happening.

Lucille's is so-so. Service is a slight cut above average and their food is also. But for what they're charging for meals, we don't think we'll be going back. My advice to Lucille's, "Bring down your prices." Now-a-days, many families are in the same boat as we are, and with the prices Lucille's charges, makes it almost impossible to eat there unless one plans on taking on a second (or third, or fourth) job.

Recommends

JamesScott111

Joined 2 years ago

Good Time Every Time!. i ordered the full rack of baby back ribs with garlic mashed potatoes and macaroni and cheese. The garlic mashed potatoes was just the way I like them, VERY garlicy. The biscuits and spread were really good! The spread was so good I just about used up all that they gave us for half the biscuit!

The best part was that I had leftovers!! I will definitely be coming back!

Doesn't Recommend

RobertLi

Joined 2 years ago

Rotting wood and cockroaches, oh my!. The first time I was here about 10 months ago with my girlfriend. We were seated upstairs. Everything was great until right after we ordered our food. A cockroach ran across my girlfriends toes! She jumped up and screamed as it scurried across the floor and back into the huge gap between the wall and carpet near the stairs. The best part is the manager shows up and acts like it is not a big deal (it IS a big deal)!!!!!!

Our server was nice, so we left her a tip, but did not eat our meals (the manager "comped" them, and our appetite's were ruined).

So I start to look into this place more. The wallpaper looks moldy, and I wouldn't be surprised if the walls were too. (Did I mention both times I went there it was raining and there were buckets everywhere to catch the water? Can you say rotten wood?)

I end up going back a couple weeks ago for a work party. 10 months later and the buckets are still there! Do we not care one bit about appearance and health concerns????

The more questions I asked the more horrified I got. I have heard from an employee that for a few days maggots were falling out of the ceiling in the kitchen where the Takeout orders were prepared. Where is the board of health on this place?????

Doesn't Recommend

lady4jake

Joined 3 years ago

Do not order take out. In fact, don't go at all.. Ordered take out for 10 people through the website. Pick up sceduled for 11 AM. Arrived for pick up and the order was not filled. They had the order in their notebook . This was a 300.00 dollar order. They did get the food out in about 20 minutes. Unfortunately, when I arrived at my destination with it it was not complete. Included was suppose to be 4 whole chickens. What I received was 2 half breasts, the rest leg and thighs. I did not order chicken pieces. I ordered 4 whole chickens. I can't say much for the tri tip either. I will stick to the Long Beach Town Center restaurant. I should have read the other reviews before ordering from this mediocre establishment .

Doesn't Recommend

donisland

Joined 6 years ago

Don't Go Here - Average Food - High Prices for What you get. 5 of us went - 5 of us voted NEVER AGAIN COME TO THIS PLACE.

Food was Average at best.

Service Was Average.

We left very disappointed.

Doesn't Recommend

ell2u

Joined 4 years ago

Rude bartender & manager. We have been to Lucille's several times each year. We had guests in from the UK & thought we would treat them to a good American meal. After getting our dinner pager for a party of 6, we went to the bar while we waited. The bartender immediately asked for identification. Two of the "young" people were over 27 with a baby, one was 26 and the rest were parents. He immediately said only CA ID's were accepted, which is an untrue statement, so we asked for the manager. The bartender was rude, the manager wasn't much better! He took his time looking in his book for a picture of other country's ID, which this whole process was taking longer than necessary . Needless to say, we were totally embarassed with the treatment they were getting. We ended up packing everyone back into our vehicle and having an outstanding dinner at Taps with no hassle. We will never go back to this restaurant, especially when our British friends, who visit us yearly, are back in town!

Recommends

Ja101

Joined 4 years ago

An absolute must!. Exceptional food! We go there about four or five times a year, but every time is a pleasure. Parking is easy and the service is good. Not too expensive. Must go visit!

Recommends

weheartbbq247

Joined 5 years ago

good food... need's BETTER friendly service for ALL... NOT JUST LOCALS!. usually good food and service... but a hnadful of hostesses kept giving us weird looks as if they'd never seen anyone NOT CAUCASIAN. this was very disturbing... in addition our server's, this young caucasian girl, table side etiquette was totally "gone." she did not say much as she approached and left the table all night. she NEVER refilled any of our drinks. and more offensive she NEVER smiled. there is something unappetizing about being served by someone who won't even offer you that common courtesy. i found that very OFFENSIVE because i could not help but notice how she was smiling with all her other tables. essentially, this young lady was EXCLUDING us from a service she was providing everyone else. i would hate to think it had anything to do with the fact that our boyfriends were both, African American; because all of the other patrons at her other tables she was serving were Caucasian. there was absolutely no reason for her to exclude us from the common courtesy of a smile. we were all polite and patient with this young lady, but... no response. please, put yourself in my shoes. this made me sick to my stomach. i lost my appetite and did not finish my meal. overall, this was a disturbing and killjoy experience. but i will visit this location again because Lucille's had great food and "usually" has great service; excpet for tonight.

we all know the demographics of brea... for those who only associate with their "own kind", they really need to step it up and be willing LIVE outside that little box of theirs.

i trust and hope the company will take the time to consider our experience and carefully monitor their EMPLOYEE'S ABILITY TO RELATE AND RESPECTFULLY SERVE ANYONE AND EVERYONE.

looking forward to seeing them on a better day-

Recommends

greenizz1

Joined 5 years ago

BEST BBQ IN THE OC. WE WERE AT LUCILLES FOR A GRADUATION PARTY THERE WERE APPROX. 60 PEOPLE IN THE PARTY, THE FOOD WAS SOOOO TASTY, THE SERVICE WAS FANTASTIC SMILING FACES, THE SERVERS HAD SMILES ON THEIR FACES THE WHOLE TIME IT WAS A GREAT WAY TO CELEBRATE! TRY THE PULLED PORK MMMMM AND THE BBQ PORK RIBS! OUT OF THIS WORLD. I WILL DEFINITELY BE BACK SOON!

Recommends

Contributor

Joined 10 years ago

Head to this Brea barbecue joint for a slow-cooked taste of Southern 'cue.. In Short
This family-friendly eatery is the it-place to go for slow-cooked smoked meats--complete with Southern-style spice rubs. Two floors of seating makes this a family-friendly joint, for all sizes. Other food options include salads, biscuits and peach cobbler. The food is also available for takeout, or call to discuss the buffet catering options.