County Financial Service

dj s.

Joined 5 months ago

horrible experience with this company...I have read all your posts and definitely agree with you guys. I actually have already gotten a direct contact number to the company manager. she's ok...but yeah their employees are very rude and harrass all the time.

Taylor M.

Joined 8 months ago

THIS COMPANY IS A SCAM!!!! I called them to see how much I had left on my car and the rude customer service lady said I still owed $1,450. UM I THINK NOT!!!!!!!!!! 8 Months ago they told me I owed $1.400!! and when i got my recipts of the last 10 months of payments I've paid them over $3,100!!!! And before that I've paid $2,500 my loan was a two year and they are tacking on whatever they are tcking on and then when I called to get a ledger so I can Matchup records she said NO!!!! she then told me I needed to submit a formal request in writing, with a self addressed stamped envolpe!? This lady was crazy rude then when I asked to speak with a manager she once again said NO. When I asked her how in the hell she can say no she responded with, and i kid you not "its very easy,NO".

Oh, they haven't seen or heard the last of me. I'm not sending any kind of money till I see my ledger! And I'm hiring a lawer. wouldn't wish this company on my worst enemy!!!

Doesn't Recommend

chrisina l.

Joined 1 year ago

Harassing company. I would say this is by far the worse finance company I have ever dealt with, late on payment 5 days and they start calling references more then once a day and me like 10 times (from random different phone #'s) mind you that is considered harassment if they leave more then one message a day! Seriously thinking of trading in this vehicle just to get rid of them. I wouldn't recommend them to anyone!

Doesn't Recommend

Tanisha M.

Joined 1 year ago

SUCK!SUCK!SUCK!SUCK!SUCK!. This company needs to set on fire!!!! I think on the Application it ask can you be the most rude a$$ hole in the world? If you answer yes you get an interview. I had sent a western union and for some reason they didn't get the info. a male a44 hole calls me and ask why I hadn't made a payment< I said I did through western union,he says you are lying!!! I'm like excuse me and he says I called you at work and Rick answered and said you told him to answer, I said WHAT????? he said yes so you didn't pay and is why you avoided us that day. Anyways I go on to tell him the W.U. receipt is in my car and that I will call him back bcuz I was getting ready for work, he says no you aren't and I am going to make a not that you are refusing to work with us and I said are you fuc$%^& kidding me? So I finally just hang up on the a$$hole. Don't get me started on how RUDE L?O IS!!!!!!! He's a whole other kind of rudeness! I will be done paying my car off soon and I cannot wait to be done with these A$$ holes!!!!!! They call my job my home and my cell, they hunt you down and that's from that one payment that I made that for some reason they didn't get. I called and asked to speak to my rep or whatever they were called and some rude chick would not let me talk to him saying you are caught up we show you have insurance what do you need him for, I was like uhm bcuz I'm the customer and I called and asked for him WTF you stupid A44 Biotch!!!! I HATE THIS COMPANY!!!! It's kind of sad that nobody has anything good to say about this place.

Doesn't Recommend

christy h.

Joined 1 year ago

They only hire idiots!!. Finally paid my vehicle off and Im sooo happy to be done with this idiots!!! My employer changed our pay from bi weekly to the 7th and 22nd of every month. I called to see if they can change my due date. After being on hold for 45 mins they said that they are unable to change my date. Fine...whatever......so I was late by 2 days for 3 months (mind you I did attach the $20 late fee). They had this hoodlum ghetto ass chick call me. This girl has to be the biggest bi$^! I had to ever deal with. She called with a attitude right off the back. Telling me "oh the car isnt even yours". Cow do you pay my damn car note??? She talked over me and wouldnt give me her name at first. She really must hate her life and be miserable, So I called her supevisor the next day and he acted like he could care less. This company is the worst ever. They need to understand what customer service is. There is not one good comment about them.

Doesn't Recommend

Linda J.

Joined 2 years ago

Worst Financial Company in America. Go here to make your complaints on line, don't forget the period before the org: Please note make sure you put a (PERIOD) AFTER THE BBB AND BEFORE org

https://www.bbb org/consumer-complaints/file-a-complaint/get-started

County Financial is the worst company ever to deal with they will hound you and talk low to you like you have a tail on your rear end and threaten to constantly take your vehicle if you or less than 1 month behind, today every one is having financial troubles and trying to make ends meet and this company is ruthless I BE SO GLAD WHEN I HAVE PAID MY LAST BILL WITH THEM I HAVE NEVER DEALT WITH SUCH RUDE COMPANY

Doesn't Recommend

Tooz

Joined 2 years ago

Worst Customer Service Ever. This company doesn't deserve a star they deserve negative 5 stars. I have never in my life dealt with such rude and unhelpful people. Granted I am past due on my account but only by 9 days I called to make arrangements there is no talking to these people they only like to hear themselves talk then try and tell you they are trying to work with you. At least when I was with CreditWest you had options on the type of payment you could pay over the phone online or mail it in and they would actually work with you and were definitely more helpful than these people. The only options they want to give you is to pay through Western Union which when it's over a certain dollar amout they charge you $29.00 or to mail it in but if you're late they tell you that you have to send it Western Union and if you don't they will continue to harrass you by phone. This company needs to go out of business because with people like that working there they won't last long. I have never worked for a company that treated their customers that way. I worked for a tow company for over 4 years and we would have some irate customers at times but we still treated them with respect. I don't see how this company can get away with treating people the way they do.

Doesn't Recommend

msteridee

Joined 2 years ago

Rude!. Today was the final straw..I had forgotten about $91 that they said I owed and they said I was 11 days past due..I asked them for what since I just paid a payment? They said can you mail a check today so we have it in our office by Wednesday because we're closed Thursday and Friday. I said yes, but I couldn't guarantee the mail. The woman said very sarcastically "well you're the one that's past due, not me!" I hung up! They burned up my house and my cell phone until 9:00...aren't they closed? They also called on Saturday but no you can't call them back but it was a live person who called. I'm paying my vehicle off in the next two weeks and will send it certified mail with a letter they will talk about for a long time! I'm not prejudiced but they say my name as if I'm Hispanic and leave messages in Spanish...they're gonna get an ear full from me...this has got to be the worse finance company around. I've already given the car dealership an ear full and they were shocked when I played all of the messages I've received.

Doesn't Recommend

curtiewil

Joined 2 years ago

Effing! Bastards!. Forget this company!!!! They dont deserve any star! They deserve s@#T!!! So I have paid all my payments on time until this month. im 12 days late and i get a call from them saying that they are going to come and get my car. WTH! I told that hoe hoe on the phone, that she if she stepped foot on my driveway i was going to cut her foot off. but anyway. they are rude, they dont try to work with you. they lie. and they lose s@#T!!! I would not recommend this company to anyone. and i have a feeling they will be closing soon.

Doesn't Recommend

me2mylove

Joined 2 years ago

Worst Customer Service!!!. This company has the WORST customer service I have ever experience in my whole life!!! I called to find out if they had received a declarations page from my insurance company and everyone I talked to gave me an attitude, when I requested to speak to a supervisor she said I couldn't speak to no supervisor and that she was going to make a note in the account so that they wouldn't talk to me again! WTF they don't care about their customers at all!!!