Bergstroms Childrens Stores
Anaheim, CA 92802-2910
Phone: (714) 774-5050
- Hours:
- Mon-Fri 10am-9pm, Sat 10am-7pm, Sun 11am-6pm
Editorial Description for Bergstroms Childrens Stores
Since 1963, children's furniture, bedding, car seats, playpens, feeding accessories and more, as featured on "Extreme Makeover: Home Edition."
User Reviews for Bergstroms Childrens Stores
09/04/2008 Posted by babyshopper25
Bergstroms is the biggest rip-off in the world. They treat their employees poorly, do false advertising, and have horrible customer service. They DO NOT TAKE RETURNS BACK - no matter what their "policy" states. I purchased a baby stroller and after only a week I wanted to return it b/c it was too heavy, they wouldn't take it back and flat out refused to give me my money back. I filed a complaint with the bett bus bureau and noticed they have a "D" rating (I guess I know why). This was a family business that has been ruined by the current manager...way to drag the family name through the mud! BUYER BEWARE
Pros: parking
Cons: no returns, false advertising, poor customer service
08/06/2008 Posted by acbarrios
I have no idea how a customer service based organization can treat their customers this way!!! This store has the most horrendous customer service I have ever seen. And what’s worse, the management doesn’t even care!!! When I bought my issues with delivery to their attention they were not at all willing to accomidate. I will never walk into another Bergstrom’s store again and I will advise every one I know not to ever shop with them. STAY AWAY!!!!
Pros: absolutely none!!!!!!!
Cons: Customer Service!
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