La Palma Veterinary Hospital

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KEEKEE Schu

Joined 2 years ago

Wonderful Doctor. I first took my puppy into see the doctor to get his shots and the usual things that a baby puppy needs. I was so surprised at the dedication of this vet, he is so personable and it is obvious that he is in the right field. I could not have chosen a better doctor. I've had a lot of animals in my life and have seen hundreds of vets but this guy and his staff too are just so wonderful and caring towards the animals he treats. I just got a cat and he is sick so you know where I am taking him. Thank you so much La Palma Veterinary!

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vicky garcia

Joined 2 years ago

Best Vet. I have been coming here since Dr Castillo volunteer to fix ferals thru SPCA. The receptionist is very accomodating even though I do not have appointment she will try to take my ferals to be fix if they have slot for the day and 90% I always get my ferals done. She understand how hard it is to catch ferals, the vaccination prices are very good during saturday 2-4 (low cost vaccine) the only thing is during this hour it is cash only the rest of the days you can use any of your credit card. If you do not have vouchers from SPCA they have low cost spay/neuter for cats $50 - $55 this is only the surgery if you need cone (e-collar) or vaccine or in-heat or pushed in face (brachyliphalic breed) sorry if i spelled it wrong then you need to pay extra charges. I do not understand this people who gives reviews that are off the normal of the policy of the hospital. I have not bring any dog here with vouchers and I bet you they will have limitation also because this is free srevices to us using the voucher and a big dog will consume more medicines than a cat or small to medium dog. la Palma Vet is very nice to volunteer for SPCA and AALOC and if they are not legitimate veterinary hospital meaning bad reputation I do not think the non-profit organization will do business with them. Sorry Dr Castillo for some bad reviews you can not please everybody but keep up the good work we have more people that appreciate your good work and your hospital. We need more veterinarians that cares and you are one

of them.

Doesn't Recommend

rottimommy

Joined 2 years ago

Told me my dog was overweight ... over the phone!. I had been calling around to get my 7 month old ROTTWEILER/LAB MIX neutered and a friend recommended La Palma. I called and the woman at the desk asked me how old and how much he weighed ... after I told her she told me Im a bad pet owner and that I dont take care of my dog! She hadnt even seen my dog. My regular vet thinks he is actually a little under weight for his age and breed. I would not EVER take my dog or recommend that anyone take their pets here. That lady was so rude! If thats the quality of service I get over the phone, then I can only imagine how my dog and I would be treated at the hospital. If I want horrible service, then YES I would take my dog there!!!!

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tqt08

Joined 6 years ago

Finally A Vet That Cares About The Animal. My dog wasn't feeling right a few years ago so I went around looking for a vet that I could trust who wouldn't rip me off. I found Dr. Castillo after trying a few other vets who price gouged me on certain things and seemed like money was viewed higher than the lives of the animals.

I brought my dog in and the receptionist (his wife) was extremely nice. We chit chatted for a bit before Dr. Castillo took a look at my dog. It turned out that she was very sick and needed surgery. Surgeries are expensive so I couldn't pay what he quoted me and I was hit with the sudden thought of putting my dog down.

Dr. Castillo saw the tears in my eyes and gave me a discount. He knocked almost half off of his initial quote. I jumped on it. I think he knew how much I cared for my dog. He wanted what was best for her. It seemed like he genuinely cared for all of the animals under his care.

My dog has since passed. She's probably enjoying some R and R in doggy heaven. Thanks to Dr. Castillo and his team, she was able to live a few more happy years before old age caught up to her.

I continue to bring all of my pets to Dr. Castillo and I will never forget what he did for me. He's an extremely nice man who puts the animal first.

Dr. Castillo's place isn't huge nor is it the Hilton but it's clean and most importantly, it's a place where your pet can go to get better.

Thank you Dr. Castillo for all that you do!

Doesn't Recommend

James54325

Joined 3 years ago

La Palma Veterinary Hospital is Dishonest!. This place is a scam! My wife called and made an appointment to have out male kitten neutered and they quoted us $50 cash. She drove 15 miles to get there and they told us it would be $130 cash because our cats face is too flat. He is a sweet-faced Himalayan and his nose isn't even flat. Plus I called 3 other vets and they had never heard of a vet charging more for a "flat-faced" cat. If I could give 0 stars I would. What a waste of time.

Dishonest Vet- do not go here!

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twq

Joined 4 years ago

Excellent Service, Price and Nice people. I called two hospital and do not want to accept me when I told them that it look slike my dog had an anal problem. I called La Palma Vet and the receptionist told me to come down and she will wait for me to be admitted, so the doctor can see and evaluate my dog. My dog is 13 years old and yes I am not the owner that always have a yearly shot. Yesterday I brought my dog wth worms (I do not know where it is coming from) at 5:55PM to Dr Castillo and he takes care of my dog, found out that the anal gland ruptured and it is very infected. Dr Castillo stayed late to shaved and cleaned my dog and when I picked it up this morning. Wow what a different dog, smells good, very very very clean and my dog is running towards me when she heard me calling her name. As if nothing happened, Dr Castillo even cleaned the ears for a very minimal price. Thank you Dr Castillo for a job well done and I know you care for all animals, the way you accepted my dog last night. I can not say more, but to thank you all @ La Palma Vet Hospital.

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tqt49

Joined 4 years ago

A Vet Who Actually Cares. I brought my sick dog to Andy a few years ago and he gave me a quote that was very good compared to the other vets that quoted me. My dog was really sick but he nursed her back to health. He even lowered the bill for me! He really cared for my dog. It was a great sight to see. So many vets are so pricey and they seem like they don't give a crap about the animals but Andy does. If you want quality care at great prices then he's the man for the job.

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em78

Joined 4 years ago

Dr Castillo bulls eye on my dog's diagnosis. I took my dog to La Palma to get a second opinion without telling Dr Castillo, I had him examined and tell me what is wrong with my dog, he told me that my dog has knee problem and looks like cyst on the knee joint by just feeling (NO X-RAY DONE). He suggested an xray will show exactly, if it is broken or ligament issue. He does not know that OC Emergency did the xray already and the same diagnosis was made by emergency hospital. His estimates was very far lower than emergency and he was descent in explaining the estimates with me. Explaining from the knee sculpture in his examination room what will be the best next thing to do. He operated on my dog and is now walking, putting pressure on his knee. This place is busy, I donot know why the other review said nobody in the clinic. Walk-ins are welcome but I will advice you to have an appointment, from the time I came (walk-in) at the time my dog was seen by Dr Castillo, I saw five clients that goes in and out the examination room. I will recomend him to my relatives, friends and neighbors.

Doesn't Recommend

sirch75

Joined 5 years ago

we had a horrible exp. i normally don't do reviews but it was such a bad exp.. HE DOESN'T EXPLAIN JUST WANTS TO GET TO THE ESTIMATE TO CHARGE YOU. HE DIDN'T HAVE GOOD MANNERS. WE DIDN'T KNOW HIS NAME UNTIL WE GOT A PRESCRIPTION AT THE END WHEN WE SAW HIS NAME ON THE BOTTLE WHICH WAS A FEW HE DIDN'T EXPLAIN. THIS WAS 12/29 AND HE WAS NOT BUSY. WE WERE THE ONLY ONES THERE. HE ACTED LIKE HE COULDN'T SPEND TIME WITH US. LOOK IF YOU CARE ENOUGH ABOUT YOUR PET TO GO TO THE VET AND SPEND LOTS OF MONEY. DO NOT GO THIS ONE!!

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dogsonly

Joined 5 years ago

Saved my dogs life. My dog started limping and yapping when touched, my vet moved to Cypress area and I brought in Kane to Dr Castillo per recommendation of my neighbor. Dr Castillo took an xray and found out that one leg has fractured bone (do not know how he got it). Dr Castillo gave a couple of options and I choose the most inexpensive solution. He bandage the leg and he told me that if there is no improvement that he will evaluate after three weeks if it is healing or not, then the second option which is surgery will be the next choice. I noticed that Dr castillo made this home made support for my dogs leg (very interesting) and he explained to me why he did it and why he is putting it on my dogs leg. The next day, Kane started walking with this supported leg and when I went back for recheck (which is free of charge), he jumped on Dr Castillo's leg. I was surprised to see my dog do that. Dr Castillo did not waste my money in taking another xray, he instructed me to watch the leg and do not put a lot of straneous activity for a couple of months on Kane's leg. But I tell you, he saved my dog and his price is very reasonable compare to other vet. I will recommend him also to my friend and relatives.