3007 E Coast Hwy, Corona Del Mar, CA | Directions 9262533.598636 -117.872029
Neighborhoods: Corona Del Mar
Terrible customer service and an incompetent staff. Avoid this location if at all possible. I've already been told 4 times that I can come in to pick up my iPhone and whenever I show up they cannot find it.
Service is spotty at best – Well - Been there twice. This store is in my neighborhood. First time that I was there - Adam was working and he was very helpful. Next time I went in with my husband and two other younger guys were working. Each one was checking out a customer. We waited 15 minutes patiently and the guys never acknowledged we were there (didn't even say hi). Not sure why it was taking 15 minutes to check out the other customers, but the guys weren't exactly hustling. We eventually left the store and not a word was said to us. Later that day, we ran into one of the customers who was there. The customer said it was so RUDE that they did not acknowledge that we were there. I agree. Sorry guys - but gotta say the customer service was terrible. I went to the Verizon store in Irvine Park Place instead and they will get my business from now on.
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