VCA All-Care Animal Referral Center

10/30/09

Amazing vet

by yelley143 at Citysearch

I was referred to VCA All Care from my regular vet because there was something wrong with my dog and they couldn't figure out what it was. From the moment I called to set up an appointment I knew it was going to be a great experience. The staff is so incredibly nice. I had a new baby that I had to bring along with my dog and they helped me every step of the way....and acted like they wanted to...not as if they had to or where put out. The doctor discovered that my dog had cancer and we started the chemo treatments. I called every other vet in Southern California and they were all priced the same...but none of them took the time to explain to me the process like they did. When they told me of her condition I cried for 5 minutes and the doctor sat down next to be, but his arm around me and just let me cry. He didn't rush to another room...he stayed with me. I have never met more compassionate people in my life. Anyone that could possibly say anything negative about this vet must me a negative person. I never once ran into a person there that seemed unhappy and my dog was there every Saturday for 6 months getting Chemo treatments. The Staff at VCA All Care will always hold a very special place in my heart.

• Pros: Compassionate, reasonably prices, and very knowledgeable

07/20/09

WORST VET EVER!!

by debialewis at Citysearch

WORST PLACE EVER!!!!

Do NOT leave your animals here! If absolutely necessary, have them stabilized, then take them to your regular vet.

They will "DO EVERYTHING BY THE BOOK" and charge you for every nickel and dime they can come up with.

We paid over $4000 to have a leg set (which was way over their initial estimate--with no call-back to authorize extra expense). The surgery was done improperly & took 4 times longer to heal than normal, and in the end broke again in the same place becuase of improper healing. Our regular vet did a better, more involved job (bone graft at this point) for less than $700.

Just check the internet to see their (bad) record and notice how all positive reviews are copied verbatim to these sites—So I am doing the same!!!

• Pros: NONE
• Cons: THEY WILL REAM YOU!

03/08/09

Best Vet Emergency/Referral Hospital

by MyDogWontEat at Citysearch

We have had to use the services of VCA All-Care a number of times over the past 10 years. We do, have and will continue to recommend All-Care to our friends, family and acquaintences. We live in Los Angeles and have a number of Emergency/Referral Hospitals to choose from (one only 2 miles from our home) however, we will go out of our way to make sure our 'kids' get the best care we can give them and that is all VCA All-Care. My husband and I have/had 3 cats and 5 dogs so far in our lives together - 3 domestic shorthair cats, a Great Dane, an English Bulldog, a Jack Russell Terrier, a Clumber Spainel, and a Bassett Hound. Each have had at one or more times a unique problem that our family vet was not able to address at his facility. They have held our hands thru emergencies, cancer, diseases, etc. and the end of life issues. We can not recommend them more highly - we have referred family, friends and acquaintences to All-Care. All have walked away knowing that they got the best care for thier 'kids'!