Hacienda Restaurant

10/17/09

IF YOU ARE GOING TO ALLOW PETS, PROVIDE A PET RESTROOM

by c markley at Citysearch

At a Sunday brunch, which was in a lovely setting as anyone who has been to the Hacienda would know, I suddenly felt something on my foot and looked done to see a dog squatting and taking a dump under our table. It was gross! I asked one of the servers to see what he could do about it and his response was that they allow dogs in the patio portion of the restaurant. It is the responsibility of the owner of the animal to take care of their pet's bodily functions. I found the absured.

I will not go back to the Hacienda for this reason and it is my intention to share this discusting practice with everyone I know. I think they should seriously consider changing their policy and to encourage their customers who are pet owners to make other arrangements for their "children" while eating at a restaurant. I am sure this change in policy will accrue more patrons rather than losing the very few people who insist on bring their pets.

• Cons: DOGS?

04/24/08

Unprofessional

by NewWife at Citysearch

The piano players that they include for the ceremony are not very good. The first one we were assigned was not able to play our music properly, and when we decided not to use him he became irate and called all of my parents in the late hours of the night and threatened to disrupt our wedding.

The owner refused to handle the situation, and threatened to cancel our wedding.

The second piano player that we were assigned, and used, played more wrong notes than correct notes, and played way too fast. It was sad.

Don't risk it. Have your wedding somewhere else.

• Pros: Nice ambience can be found at other venues.
• Cons: Unprofessional staff

10/26/07

Relaxing and Pleasant Atmosphere

by candycan at Citysearch

Our favorite place to bring guests for Brunch. The service is outstanding, the quaint atmosphere is refreshing. Recently we had guests from London and they were charmed by the building. We go early when it is less crowded and enjoy the food, sun and champaigne...what a wonderful way to start the day!

• Pros: Lots of lovely champaigne during Brunch
• Cons: Sometimes it is closed for weddings on Sundays