3732 S Bristol St, Santa Ana, CA | Directions 9270433.697168 -117.885582
Worse Customer Service, Communist Management – This place takes the cake when it come to a business ran the wrong way, there is this asian fellow in there with glasses that is rude when ever I or co workers or friends would go, he simply sends his staff over to check to see when you are done so he can take the dishes back, the staff often look at people and in their own dialect speak and laugh, the food is pase and is no comparison to other great Thai restaurants in OC like Thai Swan in Orange or Spicy Thai in Orange of Chapman, at least at these locations they treat you with respect often come out to greet you and have awsome service, I believe the owner of Georges Thai has lost touch with customer service, just cause you are next to a classy mall like South Coast Plaza does not make you a Southcoast quality retailer. Oh another thing better bring your face maks because not only would you be having a lousy meal at Georges Thai but will be inhaling nasty smelly cigar smoke that penetrates thru the walls and the vents due to the cigar shop next door.
Great Thai – I have lunch at Georges at least once a week and not only is the food excellent, but I think the service is wonderful. It's rare one even gets the chance to meet the owner of an establishment, but Goerge is often there and is always friendly. I highly recommend.
Worst Service/Rude Owner – I used to work right by this restaurant, and would order out at least once a week. Normally I don't judge an entire establishment off of one person, but George is a fascist pig. Every time I came in to pick up my order he cruelly ordering his staff around, which, at first, didn't bother me too much... the line: only for wanting an extra to go menu, he chastises me for wasting his paper, I guess he doesn't want people to bring friends. Also, I had other friends who are gay that went here- said thank you and he simply stared with a dirty look.
Unbelievable. Disgusting attitude.
Quite good ...pleasantly surprised! – I had the Tom Yum Noodle Soup Bowl for 9bucks. GOsh, it was huge! They also used white meat chicken which was nice.
The portions are generous and it seemed like alot people were regulars.
For OC, the prices were reasonable and the portions were big as well.
Horrible Customer Service,Horrible Owner,Ok Pad Thai – The worst customer service I have ever seen and the nastiest of all owners!!
A friend and I had been to George's Bistro several times simply because we loved the Chicken Pad Thai. We always joked about how poor the service was and how mean the servers were to their customers. Then one day we decided to order our usual Pad Thai without the chicken, this was a BIG mistake...we didn't receive our spring roll or salad and when our order finally came it was a very small pile of noodles, no garnish just noodles. We laughed and ate our lunch....upon receiving our bill I noticed that we were charged for a full Chicken Pad Thai meal. I asked the waitress if this might be a mistake, she apologized and disappeared into the kitchen. A moment went by and here came George, he came up to the table so
fast that my friend and I felt treatened (we are both women). He proceeded to yell at me while spraying my face with saliva as the other customers watched in horror afraid of a physical confrontation. I absolutely felt treatened at this point and we paid the bill and left never to return. I can't believe that this resturant can still be open with a staff and owner that abuses their clientel.
George actually called us "f-ing faggots"!! – After horrible service from our server (from not giving us chopsticks when we asked, to us having to get up to get more napkins, to the servers following us back to the table to see if the napkins were really necessary), George yelled at us that we could not pay with separate credit cards even though we?d done that many times prior at that restaurant. After having the worst customer service encounter with George that any of us had ever experienced (complete with yelling at us about how selfish we were to pay with separate credit cards, to George pointing out his ?$150,000 car? to prove how well the business was doing), he actually followed us out of the restaurant and called some of my co-workers ?F-ing faggots.? Needless to say we will never return. Hate crimes is where we draw the line, not to mention the fact that the restaurant smells like someone died in there.
tip or they will ask you to not return!! – ok .. first off we got there .. we were . seated the place wasn't that busy so we went in with a smile.. but after 15 min of being seated we had to HAIL someone over to take our drink order ...DRINKS OK JUST DRINKS.. then we got our drinks and expected the guy to take our order ... but NAH! that was too much to ask of them .. so we waited patiently and after 15 more min of waiting he finally took our order ( again there were only about three parties in there of less than 4 per party) so we ordered then surprisingly 30-40 min later we got our food my friend had to get u[p and get the silverware off another table for US! so we had the food ... but no forks no sauce no NAPKINS we were so tired of hailing people over we actually shared 2 napkins ...eww ... we were FOUR!! so we ate our meal it was EHHH ok i guess i do have to say the desert was delicious coconut and rice YUM ..unfortunately i will never taste it again ... THEN ohh here is the best part ... the bill comes! Pretty Decent $50 for FOUR not bad ..Tip time we weren't sure NO tip or small tip so we left small tip ... we got up and got into our cars .. Then we see the waitress RUNNING to the car here i thought we for got something ... BUT no she came to window of my car and said IF you are going to leave tips like this to not Bother coming back !!
What would you do?
George is MEAN! The guy actually argued with me over the food! – I've been to a lot of Thai restaurants. I almost always order the same dish, Pad Kra Pow.
The service is atrocious, every time. The food kept us coming back.
We ordered up our regular appetizers and whatnot. The service was as expected. They took forever to bring out the appetizers, so within a minute of getting them, our main courses were on the table. My wife complained about her chicken, I didn't care.
I ordered my usual Pad Kra Pow. . After a few bites I started to realize what she was talking about - the chicken was dried out and stringy. It was very fatty dark meat, some of the worst I've ever had. I would expect this type of chicken in a burrito in Tijuana, not George's.
I pushed the plate away in disgust and finished my appetizer. I waited for the waitress to come around and give the standard "Is everything OK?" It took maybe ten minutes. I'm not kidding you.
She asked if I would like them to make something different, and I said no. Both dishes were bad already, why should I want something else today? I asked for my check and paid cash.
She took the plate behind the counter and began discussing it with everyone on the staff.
Suddenly, George himself emerges from the kitchen. He starts right off explaining how I have a problem with dark meat, it's fatty, and thats how the dish is.
I tried to respond to his accusations that I knew nothing about Thai food or dark meat, but he cut me off repeatedly. He cut me off 3 times and I hadn't spoken 3 words.
Finally, I threw my hands up and said, "I'm done talking to you. Give me my change and I will leave. I'm a regular customer, but this is the last time I will ever come here.
He stormed off. He stopped at the register and told the waitress in Thai not to charge me for the plate. She didn't, and then stressed the point to me.
You lost two loyal customers, George, as well as every one our friends.
Don't get chicken curry – It was my first time here, and I got the curry chicken. What a mistake, the meat was like tasteless rubber, and there's carrot is the curry, which was itself below mediocre. I've had a lot of Thai food and their rating at average is probably generous.
Great Service, Great food.. two thumps up. – i and my friend around 20 people went to George for my husband party yesterday. this restaurant has a big room for our party. we had ordered soup, appertizer. i really love spicy beef salad, shrimp and chicken bokchoy with noodle and gravy sauce on top. it's very good. i asked my friend who ordered curry. they said yellow curry was great! so everything are fabulous. service is awsome! all waitresses are very nice and sweet. they are smart and very very welcome.
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