Bert's Foreign Auto Service

10/19/09

crook, liar, and rude

by ruben33 at Citysearch

this guy has over charged and underfixed my problems everytime. from ignition switches that he charges dealer prices for and i don't even get the original key(which is standard practice said the dealer after i called him to replace what Ron had replaced twice), to air flow meters that he charges $450 for and i find on e-bay new for $75. even the dealer charges $330 with exchange. put the $75 part in myself and car runs great. why would anyone want to get cheated by this guy?

• Pros: none
• Cons: still in business

10/06/09

THEY BURNED MY CAR TO THE GROUND!!!

by xbrandxnewx at Citysearch

I brought my BMW here after the timing belt snapped and bent 8 of the 12 valves. After $1,300 worth of repairs I was told my car was good as new. Less than a day after I got it back, it began to backfire. Not knowing what was causing this, or what this meant, I called the shop and spoke to Ron and he told me that it was nothing to worry about and that I could bring it in if I wanted to for them to take a look at. This was on a Friday, I said I would bring it in immediately and he said he wouldn't have time that day, but that the backfiring was nothing to fret over. My car being my only mode of transportation, I thought (based on Ron's lack of lack of concern over the situation) that I could just bring it in on Monday. Sunday night I was driving on the 5 North and someone honked at me and yelled that my tailpipe was on fire. Less than 5 minutes later, my car was engulfed in flames. It was a total loss. The firemen said that unburnt fuel had gotten into the tailpipe and caught fire due to faulty valve work. I notified Ron and he told me to prove it was their fault. Unfortunately I had no comprehensive insurance to cover this, so I lost everything. This shop is dangerous! Their crappy workmanship cost me my beautiful car, the $1,300 I paid Bert's to fix it and nearly cost me my life!!!!

DO NOT DO BUSINESS WITH THEM!!!!!!!!!!!!!!

• Pros: None
• Cons: Burned my car to the ground

01/06/09

Excellent Service

by richarjm at Citysearch

Bert is a pleasure to deal with, upfront and honest, works with you on prices - all around great experience.