Bert's Foreign Auto Service

12/23/10

I Can't Say Enough Good Things About Bert's

by johnnol at Citysearch

I have had Mercedes Benzes for Twenty tyears. In that time I have used House of Imports, Fletcher Jones Five Star in Costa Mesa and Automax in Tustin for repairs. The one common denominator is that they were and I am sure still are ridiculously priced. A number years ago, I met Ron Jefferies when our sons played sports together. Ron mentioned to me his company, Bert's Foriegn Car service. At the time I was skeptical, because I thought that i would be better off with the dealer or a supposedly higher end service center. As one of my three E series got older I thought I would give Ron a try. Since that trial I have become a loyal client. Ron has fixed more things on my aging fleet than I can recall. He never minds if I just stop in when a engine warning light comes on. He has serviced my cars as well as if not better than anyone else could and has saved me thousands of dollars, I am not exaggerating that number. The reason why I post this today is because six hours ago my 2007 E350 had a shock absorber bracket crack and I could not continue to drive it. I called Ron who was closing up for the holidays told me to slowly drive the car over and when I got there intead of simply replacing the shock at great cost, he took the broken part and ingeniously welded the piece back into functional condition. Being aware of my strained financial circumstances due to the recession, he lterally granted this repair to me as a Christmas present and a thank you for my Loyalty to Bert's. You will never get that type of immediate service from other service providers, they would have taken days to get to the repair and would have charged me somewhere in the neighborhood of $600.00.

It is this type of time honored, humane, caring business practice that the profit first types just don't get. If you live in Tustin like me or anywhere in Orange County Please give Ron & his fine young right hand mechanic Junior a chance. I know you will be glad

John N. North Tustin CA

10/20/10

Good Mechanic

by kevinkim85 at Citysearch

He will take care of you

04/30/10

QUALITY SERVICE

by customer56 at Citysearch

I own a BMW 528it (station wagon) and the rear hatch lift system failed. I called every local repair shop and all told me only a dealer could fix the problem at a cost of about $900+. Then a mechanic told me that when they can not figure out what is wrong with a car, they send it Ron at Berts Foreign car repair. My moment of discovery. So I called Ron and guess what - not only could he fix my hatch, and had done so on several other cars, but at less than half the dealer price. At last, a mechanic and not just a remove and replace wrench turner. That was last year. This year my car was leaking oil so I foolishly took it to the Goodyear dealer down the street. They told me they could not identify the source of the leak. Back to Berts and guess what - Ron identified the problem in about 5 minutes. As it turned out, my car needed a few other repairs. Now you might think that Ron was just up selling me. Not so!!! I reviewed each recommendation and broken part and all were very important repairs that no other shop mentioned. Now my car runs better than when I first purchased it.

• Pros: Excellent diagostic skills, tools and repair equipment
• Cons: None

04/01/10

A GREAT EXPERIENCE

by steelcurtain at Citysearch

I have a Mercedes and was driving on the freeway when it started to act funny. I didn't feel safe driving it and had it towed to the dealership. They gave me a quote. My friend told me to call Ron and I'm glad that I did. He saved me hundreds of dollars, drove to the dealership and picked it up and had it for me by the end of the day. With that said, I have a new mechanic. Thanks, Ron.

10/06/09

THEY BURNED MY CAR TO THE GROUND!!!

by xbrandxnewx at Citysearch

I brought my BMW here after the timing belt snapped and bent 8 of the 12 valves. After $1,300 worth of repairs I was told my car was good as new. Less than a day after I got it back, it began to backfire. Not knowing what was causing this, or what this meant, I called the shop and spoke to Ron and he told me that it was nothing to worry about and that I could bring it in if I wanted to for them to take a look at. This was on a Friday, I said I would bring it in immediately and he said he wouldn't have time that day, but that the backfiring was nothing to fret over. My car being my only mode of transportation, I thought (based on Ron's lack of lack of concern over the situation) that I could just bring it in on Monday. Sunday night I was driving on the 5 North and someone honked at me and yelled that my tailpipe was on fire. Less than 5 minutes later, my car was engulfed in flames. It was a total loss. The firemen said that unburnt fuel had gotten into the tailpipe and caught fire due to faulty valve work. I notified Ron and he told me to prove it was their fault. Unfortunately I had no comprehensive insurance to cover this, so I lost everything. This shop is dangerous! Their crappy workmanship cost me my beautiful car, the $1,300 I paid Bert's to fix it and nearly cost me my life!!!!

DO NOT DO BUSINESS WITH THEM!!!!!!!!!!!!!!

• Pros: None
• Cons: Burned my car to the ground