Bert's Foreign Auto Service

BERT'S FOREIGN AUTO SERVICE - GREAT PLACE. Today was my lucky day, I have a Mercedes and yesterday I had two messages one regarding tire pressure and the other for tail and brake light. I haven't had my car long so I was very frustrated. I originally was going to go to a dealer but decided to look on the internet and see if I could find a place close to work.. Well I saw's Bert's Auto, I came them a call and I got a very pleasant voice that say just bring it in, I immedicately felt very comforatable . On my lunch break I drove there. They looked to be very busy.. but one of the repair guys came to my car and assisted be right away. They checked my tire pressures , replace the bulb for the break like and may sure all messages were clear.. I waited a few minutes to find out my bill and Bert said it's ok.. no charge.. OMG, you never get that kind of customer service .. I was so thankful.. as a Women a small job to them was huge for me. I will definitely go back and recommend them to everyone. I have already started spreading the word. Don't let the appreance of the shop fool you. Great service is very thing and very much worth going back for.…

I Can't Say Enough Good Things About Bert's. I have had Mercedes Benzes for Twenty tyears. In that time I have used House of Imports, Fletcher Jones Five Star in Costa Mesa and Automax in Tustin for repairs. The one common denominator is that they were and I am sure still are ridiculously priced. A number years ago, I met Ron Jefferies when our sons played sports together. Ron mentioned to me his company, Bert's Foriegn Car service. At the time I was skeptical, because I thought that i would be better off with the dealer or a supposedly higher end service center. As one of my three E series got older I thought I would give Ron a try. Since that trial I have become a loyal client. Ron has fixed more things on my aging fleet than I can recall. He never minds if I just stop in when a engine warning light comes on. He has serviced my cars as well as if not better than anyone else could and has saved me thousands of dollars, I am not exaggerating that number. The reason why I post this today is because six hours ago my 2007 E350 had a shock absorber bracket crack and I could not continue to drive it. I called Ron who was closing up for the holidays told me to slowly drive the car over and when I got there intead of simply replacing the shock at great cost, he took the broken part and ingeniously welded the piece back into functional condition. Being aware of my strained financial circumstances due to the recession, he lterally granted this repair to me as a Christmas present and a thank you for my Loyalty to Bert's. You will never get that type of immediate service from other service providers, they would have taken days to get to the repair and would have charged me somewhere in the neighborhood of $600.00.

It is this type of time honored, humane, caring business practice that the profit first types just don't get. If you live in Tustin like me or anywhere in Orange County Please give Ron & his fine young right hand mechanic Junior a chance. I know you will be glad

John N. North Tustin CA…

QUALITY SERVICE. I own a BMW 528it (station wagon) and the rear hatch lift system failed. I called every local repair shop and all told me only a dealer could fix the problem at a cost of about $900+. Then a mechanic told me that when they can not figure out what is wrong with a car, they send it Ron at Berts Foreign car repair. My moment of discovery. So I called Ron and guess what - not only could he fix my hatch, and had done so on several other cars, but at less than half the dealer price. At last, a mechanic and not just a remove and replace wrench turner. That was last year. This year my car was leaking oil so I foolishly took it to the Goodyear dealer down the street. They told me they could not identify the source of the leak. Back to Berts and guess what - Ron identified the problem in about 5 minutes. As it turned out, my car needed a few other repairs. Now you might think that Ron was just up selling me. Not so!!! I reviewed each recommendation and broken part and all were very important repairs that no other shop mentioned. Now my car runs better than when I first purchased it.…