29821 Aventura Ste G, Rcho Sta Marg, CA | Directions 9268833.636992 -117.609549
Monday through Saturday 8:00 AM-5:00 PM Closed Sunday
My 3 year old Golden doodle and I have just moved to the area and what a find Julies Pet Grooming. I have tried other groomers around the area and no one has given me the haircut that I really wanted on my dog. Then to my suprise peoplewho actually listen and can come up with the goods. The staff are very friendly and you can see they love dogs. Its more than a business to them they really care. Top Marks will never bother with the others again.
Mitannie as well let your 4 year old give you pet a haircut – CWORST !!!!!!
I took my Pomeranian into Julies requesting a Teddy bear hair cut, instead when I arrived my dogs fur had been hacked off by what I assumed was a blind person!! He had a ridiculous lion hair cut with BALD SPOTS!! Not to mention he came back ill. I demanded a refund and was told by the "new owner frank" I would get my next wash and cut free. Yeah rite! When my dogs hair grew back I mentioned my free service upon making an appointment and the receptionist said there was nothing on file and I would be charged full price!
Awful and uncaring – Awful experience... I left my two healthy dogs at Julie's for boarding over Christmas. The first day there one of my dogs got sick, they called me to tell me that. The next day they called to say she was better. My vet suggested I get her out of there. I cut my trip short and flew back on Christmas day. I called them multiple times on Christmas, no one picked up, and they turned off their answering machine. The next day on the 26th, they were supposed to be open 8-5. I called multiple times, no one answered, and there was no way to leave a message since the answering machine was off. I drove out there and the place was shut. I left a note on the door. Around 2 pm someone called me back, and said they were open 2-5. I said I wanted my dogs and they were supposed to be groomed before I picked them up. He said no one was going to groom them. I went to pick them up. The snot-nosed male employee said the "holiday hours" were posted. I pointed out the hours were posted inside the door and not outside where someone could read them. He then said I shouldn't have left her there because she was old, and had been sick for 4 days! I said why didn't anybody call me? Why didn't they pick up the phone? Why was the answering machine off? He said they were on "holiday" and deliberately did not answer the phone! He told me not to ever come back. I said no problem. My dog had dried vomit and feces matted in her fur, plus they didn't return one of the toys I left. I took her to the vet; the vet had to put her on an IV becuase she was severely dehydrated and had lost a lot of weight. She had to be put on medication. The vet plus plus the emergency trip home cost me over $600. I believe my dog would have died if I would have left her the full 8 days. The employee was absolutely awful. If I was the owner, I would have fired him. DO NOT BOARD YOUR DOGS AT THIS AWFUL PLACE!
My Dog Loves This Place!!! – The best grooming shop around!! These women really know what they're doing. They love the dogs like their own and have sooo much patience with them. My dog loves going there, he actually gets all excited when we enter the shopping center and starts running for that door to get inside. Everyone there are really sweet and genuinely care for the dogs. They even groom my cat!!! I would recommend this place to anyone that needs a groomer or boarding.
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