I've been taking the majority of my wardrobe to Grace's for years. I've had nothing but good experiences here. Grace always does a great job and she's built up a loyal clientel; and she has a sharp memory! I've lost 50 lbs in the past year, and she's been wonderful as far as altering my clothes so that I'm no longer swimming them :)
I make sure to speak to Grace or John whenever I visit and always leave her shop happy. I am Maid Of Honor at my best friend's wedding next year (2011) and I've spoken to Grace about this because of my fear of dresses... so whatever outfit I bring for her to alter I know she'll make me look good. She's so kind, caring - exceptional customer service. She is talented at her craft. Seriously, this is the place to go.