The repairman, Otto, was at my door
within 15 minutes of my refrigerator repair call! He was very courteous and he thoroughly explained (without my asking) everything that he checked and did to my refrigerator. Not only is my refrigerator working properly, I learned a thing or two about why and how it works!
Called them yesterday because our
fridge was warm. The tech was here in 30 minutes, checked it out, went to get a part and came back. Everything was fixed in 3 hours for what seems to be a reasonable price.
Simply awful! I called them to get my fridge repaired. Waited all day, the tech finally came about 30 minutes late. They assured me over the phone that the repair will be done the same day. It was not. The tech did not have any parts on him, but he promised to come back the next day. Now its been 5 days. I called them today and they said that the pars are on the Back Order and they will call me when the parts came in. Why did they have to lie that they had the parts? All my food is spoiled... I should have called someone else.