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Amazing dealership!. I drove past not one, two, or three, but FOUR other Volkswagen dealerships to come to Capistrano VW. I was recommended there by a friend and I was not let down. Everyone there is very friendly, easy-going, and very easy to talk to. That goes for salesmen, finance managers, even the mechanics! James helped me finally buy my first new car ever and it couldn't have been easier. I've got my first scheduled maintenance appointment made already and I'll happily drive by those other dealerships again to see these smiling faces again.…
Awesome.. I've been car shopping for months now and I randomly stopped by this dealership thinking I would check out the new VWs. I ended up getting an amazing car, the 2012 Jetta SE. Mad props to Steve Skinner for being informative, friendly, and genuinely proactive in setting me up with a ride. Drove off the lot within the hour happy as ever. Good work.…
Best dealership to buy from.. Bought a new 2012 GTI. Capistrano VW had the best selection of cars compared to dealers in San Diego. Don Abadie was great to work with and made buying a car a pleasant experience. He and everyone else we encountered at Capo VW were all very friendly and were never pushy and aggressive like so many other dealers where they pounce on you the moment you arrive. Don told us that buying the car would be simple and he was right. Capo VW gave us a good price right from the start and there was no back and forth negotiating. I would highly recommend this dealer to anyone else interested in a Volkswagen.…
Great customer service!. Outstanding customer service! No pushiness or pressure. Let us take our time and test drive several cars. Just great service and great product. We are very pleased!
Best Car Buying Experience Ever !. We visited this dealer on 2/25/2012 after viewing a CPO we were interested in on line. We were greeted by Dave Hoke as soon as we entered the dealership. He was polite, professional and personable. While it was a busy Saturday, he treated us as if we were the only people there. We did not feel rushed for time, he offered us a beverage, he asked/listened to our needs. He took us right to the vehicle we were interested in. He was very knowledgeable about the vehicle and very excited about the VW brand. The atmosphere in this dealership was very conducive to buying a vehicle. All other employees we came in contact with (Service Advisor, F&I, Cashier) were all friendly and treated us well. We sincerely left there feeling like part of their family. The total experience was enjoyable and refreshing. We highly recommend Dave Hoke and this dealership.…
