09/26/09
Don't even bother.
by rickegirls
Just came home from having dinner a Billy's at the Beach. I had read mixed reviews and decided to see for myself. I took my mother and my daughter and her boyfriend out for a nice dinner. Wow, am I sorry. The waitress had a horrible attitude from the beginning. Actually tossed the plates on the table. Left us sitting forever after dinner. We had to flag her down to get our bill and we left her cash to pay our bill (which was ridiculously high) and she chased us out the door because she thought we had stiffed her since she didn't look inside the book to see the cash. She just noticed we were gone and assumed we hadn't paid. How embarrassing for us since there were several people waiting at the valet with us for their cars. Now lets talk about the food. It was horrible. The coconut shrimp was so over cooked we couldn't eat it. The fish and chips were soggy and the barbecue sauce was basically ketchup with some brown sugar. The prices were over the top for the quality of food. Don't waste your time or money.
- Pros: Nice decor.
- Cons: The food and the staff.
11/20/08
Good Food/ Bad Attitude
by DrNPB
This place has a beautiful ambiance and great one of a kind food. But is it worth the visit if the owners themselves don't even care if you're there or not? I have never been treated so poorly by an upper level staff in all of my dinning experiences. The female "manager" that works the front desk is extremely rude and does not work well in customer service. The hostesses are too busy talking on the phone, the bartenders are very slow and the servers seemed overwhelmed and unmotivated. I felt bad for them. If these people take any pride in their business then they should be treating their patrons a little better considering that we're the people that keep their restaurant in business! They act like they could care less if you ever come back or not. I've never been treated so badly while spending so much money in my life. I WILL NOT GO BACK AS LONG AS THAT MANAGER IS WORKING THERE!!!
- Pros: Great food and beautiful location
- Cons: Bad managment. Horrible bar service. Could care less if you ever come back or not.
09/15/08
Bad Staff, Bad food
by vacationfamily
While on vacation, we decided to try a restaurant with a more "local" flavor. Billy's seemed fun. We were seated promptly on the patio. Not something I would highly sugggest, unless you smoke. Nice view , but too noisy and smokey. Food was served promptly, but was marginal and over priced. Our server got caught up with a large group next to us, and the rest of the evening went downhill quickly. No one ever followed up after our meals were served. Drinks were never refilled. Dessert never offered. Finally a bus person cleared our plates. Still our server was rushing around the other group while we were totally ignored. We tracked down a manger. She was very agitated. The restarant, inside, had lost power. She gave us a half hearted apology, but explained she had a crisis on her hands. She must have mentioned something to our server. who was now running around with a cell phone in a panic. I am thinking she was trying to use the calculator function? Our 13 yesar old managed to come up with a pretty good calculation in her head. Again we waited and waited. At no time did anyone offer to buy us a drink, discount our bill, nothing. Stay away! Go to the Jolly Roger or Chart House next door.
- Pros: View
- Cons: Poor food, poor service
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