DISGUSTING AND RUDE. My boyfriend and I had been here before, but the sushi bar was full, so we ate at the dining area. It was super expensive and not that impressive, but we had read the reviews about the sushi bar and wanted to give it another try. I wanted to treat him to dinner last night, so we get the sushi bar. We have a few specials, then he orders the uni sushi, the chef tells him no..no uni..even though it's right there infront of us. So, instead, we ordered the shrimp, and I continued to conversate. I see my boyfriend's face turn white as he notices that the chef dropped the shrimp on the floor and picked it up and put it on our plate. WOW! As expensive as it is there, you would expect better service!!! NEVER AGAIN
THE BEST Sushi in all of OC, and LA. I have been to many Sushi resturaunts in OC. This is the only US location, and represents Japanese cuisine phenominally well. Bento boxes are large enough, and their sushi is Tier 1. They have an old-style resturaunt interior, so you feel almost as if you were in Japan. I would recommend to anyone.
Best Sushi at Sushi Bar. The Sushi chefs here are truly artists of the eye and the taste. Myself and 3 friends put ourselves in their hands and we were well rewarded. The toro was to die for. The combinations were amazing.
Okay food and Okay service. Service is okay...it seems to take forever to get just another water and soy beans. The chef's do not like to accomdate to you. They will, but they are not very happy to do it. It is expensive and I don't like too much there. I do like their seared snapper with peppers on top and their three kings roll.
A HORRID RUDE PLACE TO GO- NOT SAFE- VERY ANTI AMERICAN- BAD FOOD..
A Horrible Experience. These people there and especially managment are apparently ANTI-American, RUDE, ARGUMENTATIVE AND GOD ONLY KNOWS WHAT THEY MAY SPIKE YOUR FOOD WITH. If you go - do not turn your back on them. No more "Pearl Harbor" style sneak attacks again for me thank you. Twice was enough, as there are so many other fine Japanese restuarnatns and their employees that really enjoy serving people politely, with no attitude - and with much better and fresh food.
THEIR "FRIENDS/EMPLOYEES" CAN WRITE THEIR BOGUS REVIEWS, BUT THIS IS A VERY BAD PLACE. WHY RISK YOUR HEALTH AND DINING EXPERINCE TO THESE HORRIBLE PEOPLE. AND IT IS TERRIBLY EXPENSIVE.
Worst Japanese in Orange County. Six adults visited this landmark restaurant for dinner. The restaurant has a nice glass walled garden that imitates the famous Ryoanji Temple rock garden. All great. But you cannot eat the gravels from the garden. The food is mediocre to downright poor quality, especially viewed from the high price they charge. For example, their featured Seafood Miso Nabe contained microscopic amount of seafoods. If you want to pay $30 for a bowlful of cabbages, go ahead. The hostess warned us that the kitchen is busy and either Sashimi or Sushi would take 45 minutes. We did not mind the waiting, but when the $60 sashimi arrived, it was a disappointment- you could find another Japanese restaurant within 5 miles that would serve much better and fresher sashimi for probably under $20. Sushi looked very funny- the fish pieces were formed a'la PlayDo, very unappetising! We heard that this restaurant is very popular, and big crowds show up for lunch hour. Let them pay dearly and eat poor food; I will never go back there again.
Do not pay with a credit card!! Unless you don't mind fraud.... My girlfriend and I used to eat here constantly. One day while we were looking over the credit card statements, we noticed a few charges from Kitayama for exactly $280. The charges occurred on days that we hadn't even eaten there. We called the credit card co, they examined the situation and said the credit card charges were for TO GO orders. Needless to say, we never ordered 280 dollars worth of take out. We have never gone back and they lost two very good customers. I don't recommend eating here, but if you insist, make sure that you pay CASH! We have since moved on to Bluefin, which actually has better sushi and is in a way nicer location.
Make reservations!. I have to admit that dinner was a little pricy but lunch is a definite must do. Make sure you make a reservation.
Ambience is nice, way short on execution. Beautiful Japanese gardens and nice dining areas. Yet, they are trying to do too much with the menu and, as a result, are doing very little well. Place has potential, but in Newport Beach as long as the place is one where people can be "seen" they probably don't need to waste the money and effort to produce a fine meal.
DO NOT EAT HERE!. I entered the restaurant with high expectations, and left beyond disappointed. We had a large group of people for a friend's bday, and our reservation was for 7:30PM. They started serving us at 9:30PM, half an hour before they close at 10:00PM. The waitors were rushing us out, cleaning up our dishes before we finished eating. One busboy had the nerve to take my friend's plate, and toss the remainder of her food onto the grill. All in all, we waited 2 hours to eat, then finished our food, or tried to, within 15 minutes. I've never had such an awful experience at what supposedly is a nice restaurant. Please take my advice, and forego this restaurant. It's not worth the time or money.
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