Do Not Trust the Vets at Newport Hills Animal Hospital.
Do not trust the veterinarians at Newport Hills Animal Hospital.
Dr. Whitaker and Dr. Lyle both failed to diagnose a simple bladder infection that my dog had. After bringing her in several times for issues indicating a possible bladder infection, both of these incompetent veterinarians told me that my dog was fine and charged me nearly $400. each time that I brought her in. She eventually developed sepsis and died a horribly painful and agonizing death. The final bill was $1300. The emergency hospital bill was $1800. An autopsy was performed at an independent location for another $1500.
When I brought her in the day before she died, the staff was slow, apathetic and unconcerned. Dr. Lyle did not recognize the dire situation and did little to try to save her.
As consumers, we trust people who hold themselves out to the public, as professionals, to know what they are doing in their chosen profession, and there is a certain implied trust.
These incompetent and negligent individuals overcharge, misdiagnose, Dr. Whitaker doesn't know enough to follow basic protocol and Dr. Lyle's default answer to almost anything that he cannot figure out, is that your pet probably has cancer.
I have spoken to three people recently who were told by Dr. Lyle that their dogs had cancer when in fact they did not have cancer. That is what Dr. Lyle told me the day before my dog died.
The fact is that these individuals are not very good at diagnosing and adressing what they are presented with beyond giving routine vaccinations and selling flea medicine.
Do not risk your pet's life at this place. There are plenty of good alternatives.
look elsewhere. rude staff, doctor didnt listen, I explained 10 minutes what I wanted, he didnt care, subscribed something four times as much, in the end my dog had to be rushed to another vet for an emergency for the very problem I had wanted to avoid. He dragged his feet when filling subscriptions from an outside source. Costs about twice a normal vet. Save your money and look elsewhere.
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