Barnes & Noble

Doesn't Recommend

Patrick1916

Joined 2 years ago

Bad management. In response to the management's arrogance: Use Amazon

Two employees at the store are just horrible. There is a short and stocky one with grey/brown hair who bothers browsers and gets too close.Don't know if he is still there.

But one of the floor managers there just has to go. The fourtyish man with short brown hair and glasses.

His name is "Rich". He is so unprofessional and personally abusive. He is a liability for them. I used to go reguarly to browse for pleasure and school.

The two of them illegally harrass customers and apparently ethnically profile. I guess they think Irish people are all thieves.

It is an otherwise good store but

because of them I would rather use Amazon or independent stores. Get rid of them already BN if you want to keep business and customer loyalty

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Contributor

Joined 10 years ago

An easy-access resource for books of any stripe, with impressive children's, business and bestseller sections.. In Short
Established in 1873 and still thriving, this mainstream bookseller boasts almost 600 locations and does brisk online business as well. Ubiquitous and well organized, Barnes & Noble arranges its huge book selection in 22 user-friendly categories, from Art and Architecture to Romance and Travel. Stores host seasonal book signings and family-friendly "Storytimes." Many locations also offer music, movies and cafes that serve Starbucks coffee.