VCA Saddleback Animal Hospital

10/21/08

Very Caring Vet, Convenient

by w8 at Citysearch

My huband and I have been taking our German Shepherd to Dr. Giannone at VCA Saddleback Animal Hospital for just under a year now. He is a very kind, understanding and patient vet. He answers all of our questions and always seems to know what he's talking about. The staff is very friendly and everytime I call for an appointment I am able to get one right away. If I'm ever concerned that something may be seriously wrong with my dog, I have always been encouraged to bring him in that day. We have already recommended VCA and Dr. Giannone to two other couples that have German Shepherds because he seems to be so good with ours. Other vets seem to be concerned with getting us to come in multiple times for one issue, so that they can charge us for each visit. Dr. Giannone doesn't do this unless it is actually necessary and has even personally called to check up on our dog twice (once after he was fixed and the other time after a surgery). He let us know over the phone whether we needed to come back in (as it turned out, we didn't). The only reason I gave VCA Saddleback a four instead of a five star rating is because I haven't seen any of the other vets in action. However, I would definitely recommend Dr. Giannone.

• Pros: Friendly Staff, Convenient Appointment Times, Knowledgeable Vets
• Cons: May be a little (very slightly) on the pricey side, but definitely worth it.

09/10/07

Different now that it's VCA

by oc_resident at Citysearch

I have used this Vet for years. When I first went there, I had an older dog with multiple issues. The various Vet's put their heads together and resolved her problem. Now that Dr. Jansak is gone and VCA owns the hospital it has changed quite a bit. It is still pricey (which was ok in the past because of their exceptional Vets). Now, every time I go there, there are new Vets. I never see the same Vet twice so the Vet's don't know my dogs. On weekends there used to be multiple Vets, now there is usually only one. When I had a problem an hour before they were scheduled to close, they told me to go to the Pet ER in Mission Viejo. That never would have happened. They would have had a Vet available, or for an emergency they would have stayed open a little bit longer to take care of a long time pet customer.

04/12/07

Dr Jansak is the finest vet we could ever have hoped for... period.

by dbaker221 at Citysearch

Our experience with Dr Jansak has been the blueprint of what one would want in a vet - client relationship. Dr Jansak is the ultimate blend of skill and kindness -- we cannot say enough good about this vet.

He added five years to our diabetic dog's life by carefully training us in the procedures we needed to follow with our pet to keep him living a good life. That's all we wanted and we got it.

During the years Dr Jansak owned Saddleback he built a fine organization employing other people much like himself. It's always great to see a good person build a business that reflects their values, and Dr Jansak did exactly that.

• Pros: State of the art facility

03/04/06

NO heart

by starfish_jive at Citysearch

This veterinarian has lost his heart. Unfortunately, the quality of care at saddleback care center has dropped significantly in the last two years.

• Pros: Good parking, Good hours
• Cons: Poor veterinarian, Overly Expensive