23201 Del Lago, Laguna Hills, CA | Map it
92653 33.626301 -117.726800(949) 667-6140 | View Website
View More
View Less
Unprofessional, extremely rude, and dishonest. The owner is unprofessional, extremely rude, and a dishonest businessman. He has no respect for customers. He did not listen to what we had to say and did not give us a chance to complete our sentences. Overall, a very unpleasant experience.…
WORST SERVICE!!.
The owner is an irate, rude, screaming woman in need of professional mental health. I feel worried for the staff and people around her. Please don't go there and try Sears or Best Buy for your
products!
Terrible service and VERY rude! I have never been spoken to on the phone this way in my life.…
Terrible services on phone. Tried to get an idea on repairs. Insisted that I pay $59 to come diagnose. Asked if I gave them a specific repair I needed to have done, could I get an estimate of the cost. It was impossible. They said they had to diagnose first even though I would give them the exact diagnosis so they could give me a quote. Stubborn and not willing to do anything unless I paid them to come out first. I was trying to see if I even wanted to consider hiring them first. Now I won't. Bragged that they were an authorized servicer for KitchenAid so I guess they think we are all a captive client, which I will not be unless they are willing to compete.…
