384 Forest Avenue, #27, Laguna Beach, CA 92651, Laguna Beach, CA | Directions 9265133.544299 -117.781811
M 10am-5:30pm, Tu 10:30am-7pm, W 10am-5:30pm, Th 10am-7pm, F 10am-7:30pm, Sa 9:30am-6:30pm, Su Closed
Provided by CityGrid
The ultimate destination for the discerning guest. Come and see why all our clients LOVE this spa. It is gorgeous and the services are premiere with experienced loving hands!
Most amazing facial and leg treatment combo in OC - bar none. – When entering the sophisticated facial room I knew I was in for a real advanced treat. Sure enough, the leg treatment from France started to press air in the boots up to m hips. It equals to 30 miles of walking, and the cellulite was almost gone by the end of the treatment. My face was being worked on while my cellulite treatment was going on. Then I had the LED light treatment - that was insane. My wrinkles looked so much softer and my skin had a tighter and really beautiful glow. I am hooked on this spa! Free parking too, in Laguna!
couples retreat - what a special spa for romantic, fantastic massages! – we had the best valentines day ever! Marciena spa was perfect in serving chocolate dipped strawberries, excellent champagne and the most incredible hands for taking away all our tension. The massage therapists here are really experienced and know the body! We also enjoyed the private Eucalyptus steam room, cozy and fun. We have never had this type of spa experience in OC before. We highly recommend this spa to all in OC and those visitors that come to gorgeous Laguna BEACH!
Don't bother – Yvonne, the proprietor, called me 30 minutes before my scheduled appointment to re-schedule because the person who was going to do my Brazilian wax, Gina, couldn't make it. Yvonne said that she could do it the next day. I told her that I wanted to wait for Gina as she was very good, but Yvonne said that Gina would not be returning to work for a few weeks. Yvonne that she had over thirty years of experience and, although she typically had her other employees do the waxing, she would do it for me this time. I reluctantly agreed.
The experience was awful! She got oil on her hands so when she went to pull the wax, she kept on slipping off. In some cases, it took her FOUR tries for her to pull the wax and this was in an area where you would think she would have taken extra care!!! I felt like I was in the hands of a neophyte. I was red and bumpy for two days and there are numerous spots that she missed. I've had Brazilians done for fifteen years and have never experienced such an horrific experience both during and afterwards.
And, the kicker? After inconveniencing me with a last-minute re-schedule, then doing a ridiculously terrible job at waxing, she charged me extra for a "full monty". I have never had a bill padded for a "full monty" and addressed this with her to no avail. Evidently, she is not familiar with the definition of a Brazilian.
In all fairness to Yvonne, though, I called five local spas to have them define a Brazilian and a "full monty". The definition of a Brazilian was what we all know it to be and the response to a Full Monty was, "a full what?".
I would highly recommend Gina if she worked somewhere else, but would never patronize this "spa again. I found the entire experience extremely unprofessional.
I have high doubts about this review as I have been going to Yvonne for over 15 years and she is highly qualified and knows exactly how to wax. I hope you get some help as you are a liar
Most awesome spa experience ever! – If you want to die and go to heaven in an hour and a half - go to Marciena's. They have the most experience in skin and body care - bar none. Your face is radiant, your body totally relaxed and renewed and your spirit soars like you've been on a wonderful, peaceful vacation for a week or two. This spa is definitely my fav in OC and I highly recommend it to everyone!
Outstanding customer service with attention to fine details! – Wow is th only word I can say about the massages and facials at this spa. The ambience is cozy, and gorgous. The staff is superb and the services are the BEST in Orange County by far! My mom and I went today and had a terrific experience. The products are organic and yet, very sophisticated with true results. this spa would be the perfect place for all my friends to come and have a spa party as they can accomodate quite a few people and their steam room is very private with showers in it too!
BEST FACIALS IN LAGUNA BEACH AREA BY FAR! – Super envoirment that is elegant but very relaxing. I have gone to so many estheticians for my sensitive skin problems and to no avail has anybody been able to educate me properly on what to do to really heal my skin. The reason I chose Yvonne is for her honest, well researched knowledge on skin and body care. She works tediously to figure out what can be done on the inside as well as the best products and most advanced equipment to help people with all types of skin care needs. The staff is awesome too, I love the massages that Frank has given me and my friends rave about this spa too. Canaan is fantastic with brazillian waxing and is very knowledgable about skin care as well. We all love going to this spa as it is always friendly, personable and they do offer the finest in skin care by far. Permanent makeup is next on my list with Yvonne. I think she does exceptional and natural type work - my mom loves her eyeliner and eyebrows. Check out this spa for the ultimate in spa experience/ better prices and better services than the big hotels in Laguna!
The staff don't complete the treatment! – I went 30 minutes late so when I got there the recepcion lady said will cut 30 minutes of my massage. Was my first time there and I agree but my pack was 1 hour full massage, facial...3 hours in the spa...what didn't happened. I had 30 minutes massage and hadn't finish my parafin treatment and the staff told I didn't need because I don't work...After complain Marciena told if I want she give me $10 off in my next time. The price of my treatment was over $250.00. I don't recommended!
I have worked in various day spas throughout the years and many times if a client is late, they do have to cut the treatment short because if they go over, their next client will have to wait, even if they are on time. On busy days when therapists are booked back to back, if a client is late they have no choice but to cut them short so as not to be late for their next appointment. It is up to the client to be on time-a therapists time is important too!
C plus – Reading the above reviews sounds like their staff wrote them...had an average but pricey facial. The facialist told me her life history with all it's difficulties and I found it very difficult to relax since I was feeling so sorry for her. The front desk person was on a personal call when I came out and I had to wait for her to finish before she was able to assist me. Still, the skills of the therapist I had for massage were good.
Editorial Review by Citysearch Editors – European luxury spa features French treatments for entire body in men's, couple's and day packages. Makeup, massage, Botox, steam room.
TREATED LIKE ROYALTY!!!!! – My girlfriend and I had such a great time at Marciena's, the most amazing day - med spa in OC> The services, staff, equipment and ambience are all truly unique and high classed. I really love this spa as you are treated like royalty every time you enter this friendly spa. Yvonne the owner is so wonderful, she is hands on and really knows her business. I hope you all have a chance to experience her magical hands in her spa! Call them at 949-4975414 to see what I am talking about! You'll be glad you treated yourself, you truly deserve it.
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