10/23/09

TOURIST TRAP-DON'T GO HERE!

by ballet dancer

I have signed up to Citysearch just because I feel it's really important that I share my expreience among all of these raving reviews, which are written by the spa staff themselves, I imagine. I went because it sounded great. "Great" was far from my waxing experience.

I had full leg, "brazilian" bikini, and under arm done here by the owner herself. I have been waxing for over ten years and have had a range of experiences. This was by far THE MOST PAINFUL experience of my waxing life!!! I was shocked at the agony as she said that she would use the hard wax on the bikini and underarms, so that it wouldn't hurt as much as the regular wax on the legs. Actually the regular wax wasn't 1/4 as painful as the way she used the hard wax! (which I've had people use on me in the past) She pulled and pulled at the edges to get a good tab of the wax for ripping. 70% of the time, she said it wasn't done hardening enough yet and would go to another patch of hard wax only to do the same thing. Then, she would come back and tug the tab around again and try to lift/scrape an edge with her fingernails, and finally, she would rip it off. It was very, very painful. Also, she used the hard wax over the same area twice and three times to get the hair and leftover wax up and it was super painful.

In the end, she said, 'that's good right" and had just done a normal modest bikini wax. I said "yes, that's good" because I was not about to have her tug and tug through a brazilian. I would not have made it.

In addition to this, she said that she would use a different hard wax under my arms and after she slapped it on, she literally couldn't get it off and was confused as to what wax she had used! She had to use the regular stuff over it to finally rip it off. A waste of time, TMI, unprofessional, and painful!

When I went to pay, she had already left the salon. They charged me for a full brazilian and my "tab" was over $200.00. I asked the woman if she had mistakenly charged me for the brazilian when in fact she had done an extremely minimal bikini wax. The woman answered vaguely that it wasn't for a brazilian and could offer no itemized ticket or receipt to show me.

The next day on the beach, I saw huge patches of hair that she missed on my inner thigh and side of my calf, etc.

Overall: Bad service, terribly painful, bad wax job, and over-the-top expensive. They're right down town and take advantage of location and name to overcharge and underserve. I would imagine it's a tourist trap, like me from Chicago.

Do Not Go Here! It hurts! If I could give it zero stars, I would!

• Pros: ZERO
• Cons: VERY PAINFUL, $$$, UNPROFESSIONAL

10/12/09

ROMANCE IS IN THE AIR AT THIS SPA!

by SPA BUBBA

HAD SUCH A RELAXING AND VERY SPECIAL TIME WITH MY GIRLFRIEND TODAY AT MARCIENA'S. THE MASSAGES WERE EXCEPTIONAL AND SUPER IN EVERY WAY! WE ALSO LOVED THE STEAM ROOM AND THE CHAMPAGNE AND CHOCOLATE DIPPED STRAWBERRIES AT THE END. LOVE THIS SPA IN LAGUNA BEACH, FREE PARKING TOO. WE ALSO HAD EUROPEAN FACIALS BY THE OWNER WHO REALLY KNOWS HER STUFF. I HAD MY SKIN TAGS TAKEN OFF AND HAD A GREAT LIGHT TREATMENT THAT TOTALLY FIRMED MY SKIN AND TOOK OFF THE FINE WRINKLES IN ONE SESSION. SHE KNOWS WHAT EQUIPMENT IS THE BEST AND LOVES HER CLIENTS AND IS WILLING TO SHARE ALL HER KNOWLEDGE TO HELP ME WITH MY SKIN AND MY DIET. HAD A GREAT WEEKEND AT THIS SPA!

• Pros: PRIVATE STEAM AND SHOWER ROOM FOR COUPLES

10/05/09

Had the Best Massage & Facial Ever!

by inner beauty

Wow. I go to all kinds of spas, here in OC and in VEGAS. Found this one on line and wanted to treat my wife and myself to a day at the spa. Man, am I ever glad I went here. I truly had the most incredible massage and facial ever! Relaxed in the relaxation area, slept for 15 minutes and also booked for my wife and I to come back in a week. Superior services with unbelievable knowledge - in skin, body care and inner

body work - energy is healing and enlightening.

• Pros: free parking downtown Laguna, experienced staff!