Morgan's Big Trains Emporium

Doesn't Recommend

Ian S.

Joined 4 months ago

Absolutely the worst. Besides the incredibly cramped space with no place to walk around and boxes stacked to the ceiling right next to the main entrance, the one person working (who I only assume is the owner) couldn't have been less helpful. I needed to assess a few repairs on an engine, for which he wanted to charge $25 to even open the box and look at it. Out of all of the shops I called, he was the only one with this policy.

That doesn't even compare to his unbelievably rude response when I asked about the price of new couplers for trailer cars: "I don't get real excited having to read the catalog to people. You need to do some research before you even come down here."

This shop owner seemed to be far more concerned about trying to prove that he knew more than you, rather than treating the customer well and providing information. One thing is for sure...I will never return nor will I recommend this business to anyone.

On the other hand, Allied Model Trains in Culver City or Milepost 38 in Anaheim are great places. Friendly, reasonably priced and willing to answer any questions you have. Go there instead.

Morgan's Big Trains Emporium is a total waste of time and energy.

Doesn't Recommend

reneh

Joined 4 years ago

Don't waste your time!. The store might have been great at some point, but now it's a bizarre collection of junk. I went there expecting the greatest LGB/G scale store in LA/OC and basically couldn't look at anything because it was all hidden away in the back. Out front in the limited space he had for customers, was filled with random kids toys? Save your time, don't bother with this place. I feel bad leaving this review, but I don't want anyone else to suffer the same disappointment and waste their time

Recommends

wmsb

Joined 5 years ago

Best LGB selection in Orange County;. I have been a customer of owner for over 15 years he has a definate personality but he is sincere in his attempt to help you. The best availbiltyy of large train supplies in area. Prices are less than suggested retail.

Doesn't Recommend

mikemais

Joined 7 years ago

Morgan's Big Train Emporium. Definitely would not shop at this location. Prices are MUCH cheaper just about anyplace on the web. The shop is disorganized and messy, not to mention small, and the owner is extremely rude to customers. Do not waste your time or money here.