08/17/09

The WORST scam artists ever.

by ashbert13

1) Jinny's Bridal rips the designer tags out of all the dresses. If you ask who the dress is by, they won't tell you. They do this to avoid cross comparisons with other stors. THEY WILL NOT TELL YOU WHO ITS BY.

2) The associates will tell you that you look great in every dress to make a sale. Take several friends with you to critique, and do not listen to the associates feedback!!!

3) Don't believe them when they say that the dress is below retail value. In the wedding industry, there is no such thing as retail value.

4) Jinny's bridal tries to tell you stories about how you should get something called "rush shipping" just to be safe. Don't buy it. Unless you are under three months till the wedding. All you will do is cough up another 200.

5) Tell the sales associates that you ONLY want a bridal dress if that is the case and that you have everything else taken care of. Otherwise they will try to "up sell" you into buying you out of house and home.

6) Jinny's bridal tries to make you sign papers very quickly without reading fine print. Make sure you read EVERYTHING verbatim before you sign. Ask questions. DON'T feel harrassed into signing before reading. You may be signing your dress away.

7) Use your own seamstress. Jinny's bridal hires the cheapest seamstress available and charges you double so they get their own share. If you are dead set on using theirs, ask for her qualifications and see if they will provide you with a portfolio.

8) WHEN THEY MEASURE YOU, make sure that they use a VINAL measuring tape. The cotton tape gets stretched over time, and this means that you will get a measurement that is smaller then you are. Then you will have awful alterations expenses. Bring your own if they don't have one on hand.

9) When they take an accurate reading with the vinal tape, ask to see their bust chart in the back. Look and see what they write down as your measurements and make doubly sure that there is no accidental whoopsie. If they say that a size 12 is 36" (breasts) 29" (waist) 42" (hips), then look on that chart yourself to confirm that those measurements MEAN SIZE 12.

*think of how hoodwinked you could be. If you don't watch them measure you with accurate measuring tape and compare it to the designer's specific chart, they could say that YOU ARE ANY SIZE, based on the well known fact that different designers measure differently. DONT LET THIS HAPPEN TO YOU.

10) ONLY PAY IN CHECK OR CREDIT CARD. If you can't pay in full don't pay at all. THIS GIVES YOU A RECORD. A credit card is even better because different credit beaureaus protect you. If you HAVE to pay in cash, make them hand write you a receipt. If they won't, leave immediately.

11) Report them to the better business beaureau if anything bad happens. Places like this store are the slimiest I have seen in Los Angeles. Be very careful in there.

REMEMBER> They want your money. They play dirty. They are for themselves only. I have seen several accounts of bad practice here.

I hope you have a wonderful wedding day, and I sincerely hope that this helps you leave this store without ruining your wedding day. Love to all my beautiful brides!

Ash

07/07/09

Best bridal boutique in Orange County!!

by casaba

I have had a couple of excellent experiences with Jinny's Bridal, as a bride-to-be. I have also referred two of my co-workers there, and they both recently purchased their wedding gowns from Jinny.

I was first referred to Jinny's Bridal about 9 years ago by a friend who bought her wedding dress there. Although I did not end up ordering a dress because the engagement didn't work out, but when I got engaged again last year, I remembered that they had a great selection, a friendly staff and good prices. So, I went back.

I didn't just go to Jinny's though. I checked out The Dresser, Castle for Brides, Alfred Angelo, David's Bridal, Marry Me Bridal, La Soie, Mon Amie, Mariposa Bridal and a few others in LA and Riverside.

Jinny offered the best price on the designer dress that I wanted. Plus, her and her staff were so friendly and accomodating, and very knowledgable. I felt very confident ordering my wedding dress from Jinny.

I had made some changes to the original dress design and was pleasantly surprised that the additional money I paid for the changes wasn't outrageous. My dress arrived on the exact date that it was promised. Since I did the hollow-to-hem measurement, the dress fit perfectly and needed NO alterations. :)

The best part of my personal experience was the service that Jinny and her staff provided. There is a group of very friendly ladies who have been in the industry for many, many years. They know wedding dresses! I enjoyed chatting with all of them and the whole wedding-dress-buying experience was a positive one.

I would absolutely, 125%, recommend Jinny's Bridal. Like I said, I've shopped around and I've referrered two other brides to Jinny's Bridal and they've both been pleased with the selection, service and prices. In my opinion, Jinny's Bridal is the best in OC. :)

• Pros: excellent customer service, good prices, accomodating
• Cons: none

06/10/09

DO NOT let Jinny's Bridal Center work their 'MAGIC' on you!

by mayabaxter

My horrible experience with Jinny's Bridal dates back to December 2008. I still get angry just thinking about my nightmare-ish experience with them. I have no clue how they manage to stay in business.. at all. They are the rudest, saddest bunch of ladies I have encountered. I signed up for Citysearch just to write this review.

A wedding is supposed to be such a magical and wonderful experience. I'd encourage everyone that's had a horrible experience with Jinny's Bridal to report them to the BB Bureau as a business such as this shouldn't be in a business to cater to customers let alone brides-to-be!

Here's the quick version of my story:

-Ordered my dress 3 months in advance b/c I was living outside the USA at the time.

-Got the dress in time. Sales associate Julie knew I'd need alterations done 3 weeks before the wedding b/c that was when I got back to the USA.

-I wasn't happy with the alterations. After paying $420 in alterations they wanted to charge me an extra $200 to fix the straps. And they made me feel bad about it.

-Jinny tried to hard sell me a veil I was unsure I wanted.

-The whole staff was unwelcoming and unfriendly. Very self-righteous.

-They ran me out of the store crying and shaking because of how they were yelling at me.

-Plus, they humiliated me in front of my bridal party.

Don't waste your energy doing business with these people.

• Pros: none
• Cons: customer service, attitude, poor alterations