The Floor Guys.
I agree - DO NOT do businees with this company. They distroyed my home then did as little as possible to make it right. Gus, the owner, is not a man of his word.
They even tried to charge me sales tax on labor
The worst customer service and work!. I had flooring installed by these people through my insuance, they messed up some flooring in my bedroom and they were so difficult to work with that I just gave up and lived with it. Years later I needed more flooring and when I called and spoke to the secretary she gave me the worst attitude and yelled at me. Then when I spoke to gus, he could not be bothered for a minute to help me and was SOOOO RUUUDE! He yelled at me and kept belittling me. I was in complete shock that I was speechless.. please do not do business with these people. They are terrble!!!
The Floor Guys. Do NOT do Business with The Floor Guys in Costa Mesa. Brenda, the Sales Rep will rip you off. The owner is just as bad and will turn his shoulder. Their work is outsourced and is the worst I have ever seen. Go somewhere else, don't trust these people. I have reached out to two others who had singed Agreements at this location and they were glad I talked them out of it. They noticed from the day they walked in that this is a shady business. You will regret it, walk while you can!
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