Finally...an Honest Car Repair Guy!.
Paulie is the not the first car repair guy I've ever worked with, but he will be my last. Never before have I received such great service from a small business owner.
First, Paulie is genuinely a nice guy--he returns calls and answers questions in a straight-forward and honest manner. He's not pushy and also does free tests on the cars so you can find out how much the work will cost without being out $50, or you can go and get a second opinion.
The shop is located in a complex with a bunch of other repair shops, so you know if Paulie can't do it, someone else can. He has a cute shop dog too. :-)
Paulie gets back to you generally within 12 hours with a diagnosis and price. If you go for it, generally he'll be done in a few days. Honestly, this guy is a gem--I would highly recommend him.