Spectrum Collision Center
Irvine, CA 92618
Phone: (949) 597-8200
User Reviews for Spectrum Collision Center
08/02/2008 Posted by AlanNewton
I had my 1990 BMW repainted by Spectrum Collision 8 years ago and it still looks like new. I took my car in last week for some minor scratches on the rear bumper. They gave me an estimate of $393.00 to repaint the bumper. When they got into the job they noticed the bumper was cracked and recommended that the bumper be replaced. Because they guaranty the quality of their work they wanted to do it right. I appreciated that were honest with me and they didn't want to do it half-assed. I gave them a few extra days and the repair was done on time and it looks like new. When I went to pay my bill it was $393.00. They want totally happy customers. I've had other work done at Spectrum Collision and the repairs were always done on time and at the price quoted. Their customer service is excellent and their body and paint technicians are BMW trained. It's as good as it gets.
Pros: Quality work
Cons: none
05/02/2008 Posted by lpspectrum
This is a followup to the review made previously. At Spectrum Collision we strive to put the vehicle back to its pre-accident condition. This particular vehicle took a majority impact "directly" to the rear decklid. When a panel "collapses" like this, there is a chance that the panels adjacent to it will sustain some "indirect" damage. Once the new decklid was replaced, it became evident that there was movement to the rear body panel. The vehicle was reinspected by the insurance company who agreed with the additional neccesary repairs to return this vehicle back to the proper alignments. the unibody was checked to insure that no further damage had occurred. The end result is a quality repair, not just a repair that looks "cosmeticly acceptable". This repair will be backed by a lifetime guarantee, not just by the shop but by the BMW certified program guidelines. All of our customers, (no matter what gender) are treated with the utmost respect and dignity. Our customer satisfaction rating is one of the highest in the industry. As any business owner would want the best service for there customers, Spectrum Collision would like to always address any concerns immediately with the proper solution to any problem. I invite anyone to see our facility, backed by BMW trained technicians, using factory approved technics, parts and materials. Thank You! Luis - General Manager.
Pros: BMW certified repairs back by the manufacturer
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