02/05/09

It doesn't get any better than this

by barbierim

By far the nicest gym there is. Service is awesome. Trainers are top notch. Equipment is phenominal (all aerobic equipment has built in TV's, Ipod hookups, USB memory slot for recording your workouts)

The locker room has clean upscale layout and each locker has a built-in electronic lock which are quite easy to use if you are 4 years or older. There seem to be endless amounts of classes varying from easy to extrememly advanced. Indoor basketball, raquetball, squash. 2 saltwater pools, multiple jacuzzi's, sauna's(dry and steam). Great gym, Great location, Great results.

• Pros: High equipment
• Cons: They're not in Dubai

12/09/08

The home of my fav class: Ripped

by JBcoles

When I read abovedarim21's review, I had to add. I know exactly what class he/she is talking about. I take it every Saturday. Love the class and yes, there's always a massive group of people waiting to take it. If you don't run in there and grab your weights, you'll end up in the back. Really popular class and for good reason.

I also love the Citrus Grill ... Their new menu "The Other Menu" is delish. The sea bass and filet mignon are to die for. The angus burger is sinfully good as well. If you want healthy, 485 cal or below, try the flat breads.

Be sure to check out the websites: RIPPEDusa dot com and renaissanceclubsport dot com

• Pros: Ambience, Ripped class, Yoga classes, Spa, Healthy gourmet, Comfy rooms
• Cons: Kids at pool are noisy

10/27/08

DO NOT JOIN THIS GYM!!!

by JeanneKay

I see two reviews from people who have visited from out of town, staying at the hotel. They don't get the day to day lack of attention to customer service. To pay $130 a month for a club fee you should get service. The women's lockers many times either don't lock or lock you out which then you may be just in a towel from showering and you have to reach an attendant to let you back in your locker. This happens a lot!!! The steam room has been broken down for weeks. I called to have my membership put on hold do to this and the fact that they will be closing off the sauna, jacuzzi, steam room area to repair the steam room for about a week.

I joined this gym for this area and the weight room so why pay when half of why I go there is not working.

They insisted to charge me a $35 fee to hold my account till February. I even called the last week of December to the director who failed to return my call. I had to call them again on Jan 1st yet did not get a call back until Jan 2. They say a $35 charge is policy since it was past the 1st of the month!!!!! Well, had they bothered to return my call it would not be past the 1st of the month AND it is not like I am going out of town it is that THEY have a facility in which I am paying for that is not working.

When reaching out to those higher up beyond the Club . . . it gets really frustrating and messy because it is owned by Marriott. Good luck in getting the right person on the phone to deal with this location. Utter nightmare and NOT WORTH IT!!!

• Cons: HORRIBLE CUSTOMER SERVICE