10/22/09

stomach-turning

by Rachel Smith

Dont make any deal with them,they are all lier.

It happened to me too.

• Pros: Nothing
• Cons: Customer Service very very poor

07/01/09

Horrible

by TracyJupiter

HORRIBLE! I joined yelp just to help spread the word that this company is seriously lacking in customer service and quality. I bought a couch and mattress and they changed the delivery dates 4 times after i adjusted my work schedule. I was informed late around 9 PM the night before that they didn't actually have the merchandise in stock. They played games with me for weeks. I barely, 4 weeks later got my mattress and they actually didn't bring the frame! When i complained to the drivers they called their boss who spent to whole time making excuses and arguing with me. He called me unreasonable! Don't be fooled by anything Manny, Winston or Benny say to you! Save yourself the trouble and go somewhere else! Although, i seriously feel bad for their drivers, they were actually pleasant and understanding and deserve to work for a better company.

• Pros: Delivery guys were nice
• Cons: Customer service seriously lacking