24371 Los Serranos, Laguna Niguel, CA | Directions 9267733.523815 -117.703878
Great Job 24 – Guys at 24 hour helped me and took care of the mold in my basement.
I recommend them because they were very fast in responding and honest.
Professional Water Damage Service – I recently had water damage in my kitchen. I called 24 hour restoration and Erika initially talked to me she was super nice. We scheduled for their guys to come to our house. The supervisors were professional and honest. They did not charge me for the estimate and explained step by step what should be done.
I was satisfied with their service and recommend them for restoration issues.
Poor Communication – I recently used 24 Hour Restoration services, or should I say my job has YET to be completed by them. My initial contact with Jonathan was great. He even came out to my townhome and met with the claims adjustor to get my insurance to pay for the damages. Then, the check came and poof . . . schedules were changed. Workers showed up without calling and on several instances, they didn't contact me or cancelled late in the afternoon without communicating to me that they weren't coming to finish the job.
If I can offer one word of advice to ANYONE using their services, or any contractor for that matter, DO NOT pay them in full before they have completed the work. Money talks and in the case of this company, I made the BIG mistake of paying them before the work was completed. I'M STILL WAITING.
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