07/29/09

It's all about the money!

by JMStevens

NEVER use To&Mo's towing services!!! They have the worst.... most poor.... customer service I've ever encountered in my life!!!! They tow cars from private property in a matter of minutes without regard for reason even when emergency lights are flashing and personal belonging are inside! Their bottom line is money not service! One more thing if you happen to leave the emergency lights on, be prepared to p/u a car with a dead battery and don't expect them to jump your car because they claim they do and yet in my case the car never started. They left my car in their parking lot and I had to call another towing company to charge the battery and in a matter of seconds it worked! Weird huh! I was informed by their office if I didn't take my car that same day from their lot they would tow it again and charge me again to pick it up... incredible! The worst experience ever!!!!!!!!!! By the way don't bother talking to their manager Ben, he was as rude and no help as their rep or worse!

06/27/09

scam and shady

by puck44

They wouldn't and very hesitant to give me the approximate rate of what I would owe them. They simply told me that they would bill me later. They were gonna scam me on selling my car to them for nothing while charging me the towing and the storage. I was there for 2 days yet they charge me for 3 days. My car was there on a tuesday at 6pm and was taken out on thursday at 11am. I don't understand how they would charge me 3 days even after I complained about it. They weren't very helpful and they basically told me that they charge and extra day because I brought the car in after the shop was closed. I felt like it was a scam and lies.

I ended up paying $310 for 2 days. They even charged me a gate fee which they explain as the fee for me to get my belongings after my car was in their lot. I wondered why they wouldn't let me take my belongings before they towed it. They told me to leave thigns in there and to take them out when it was parked in their lot. yet, they didn't tell me anything about charging me for it.

don't trust them.

• Cons: unclear on rates, very shady, and not trustworthy

02/12/09

Terrible Service

by ralphie2000

These guys are complete jerks. The whole towing thing is such a racket. If you do get towed they are completely unreasonable and charge you an outrageous fee to get you car back. I hate apartment complexes that contract with thesed companies especially when there are dozens of unused parking spaces and your visitors cars get towed.

Completely unhelpful and hard to get ahold of. They were complete jerks.

• Pros: none
• Cons: too many to list all