GREAT BANK. Things have obviously changed at the Orange County's Credit Union in Mission Viejo since 2008. The staff are all extremely polite and courteous. I have never had a bad experience here. The tellers are all very nice. I have recommended them to several friends! Keep up the good work....it's refreshing to go into a bank these days and actually have the staff call you buy your name!
Response to bpete007's Review of Orange County's Credit Union dated 09-11-08.
Thank you for sharing your frustrations regarding your visit to our Mission Viejo Branch. We are very disappointed that you had a negative experience. Without comments from our membership it is difficult to improve our service standards.
It has always been our commitment to offer the best member service possible. On occasion we fall short of that mark, and with input such a yours, we are better able to review and address service problems as a means to improve future member service.
I would like to invite you to call me at Orange County's Credit Union to see how we can successfully resolve your situation. My number is 714-755-5900 and please ask for Christine Bass.
Thanks and I look forward to hearing back from you!
WORST BANK EVER!!.
ORANGE COUNTY CREDIT UNION IS THE WORST BANK EVER!! THEY DON?T KNOW WHAT THEY ARE DOING!! This is the worst Credit Union or Bank I?ve ever seen. The manager didn?t know how to set up a trust account. She also violated several Federal Statutes in the application process. All of the employees and the manager were rude and disrespectful. On top of all that they all were more eager to lock the door and kick me out then they were in taking care of business. I will never do business with them ever!!
The manger was sexist pig and has no clue what she is doing!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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