The Rupee Room

03/02/09

Weak Drinks, Boring atmosphere

by socialbutterflyclub at Citysearch

The place has a culture gap and I am 23, wanting to drink a Mango Martini and it was weak and sugary. Its very traditional and authentic. I told them I didn't like it; lucky I didn't have to pay $10 dollars for it. The waiter asked My boyfriend and I if we wanted spicy or mild, we picked mild and the food was so blan. Make sure to order spicy. Order wine, there isn't exactly the hippest bar.

• Pros: authentic indian dishes
• Cons: bad martini, slow service

02/14/09

AMAZING!!!! A MUST TRY!!!

by anasingh at Citysearch

I had heard a lot about the authentic indian food at the Rupee Room from numerous friends who absolutely raved about the place so me and a few family members decided to try it. Needleess to say not one of us was disappointed. From the moment we walked in the waiters were extremely attentive. The food was delicious and the atomosphere was amazing. We even met the owner and were impressed by how friendly he was and mingled with everyone although obviously very busy. We're definately going back!!!!!

• Pros: Delicious food, great service
• Cons: Hard to find

06/22/08

Go for bad service and cold takeout

by TNTGLELIL at Citysearch

On May 10, 2008, I placed a take-out order with Rupee Room (I had eaten there two or three times previously). I called at around 7:45pm and was told my order would be ready in twenty minutes. When I got there, there were 2 other tables with a few diners; not a single other person came in or called during the next 45 minutes as I waited for my order. So ...not exactly busy.

First I was told by the waiter that he didn't even have my order; then he found it and said it would be "a few minutes." I sat by a chair by the door and waited. And waited. And waited. After asking again about my order, he and another person (perhaps the owner or manager) scurried around in the back, eventually coming out with the order (which was missing the raita).

When I got home and opened the food, I was appalled. It was clear the food had been ready LONG before, and neither the waiter nor the "person in charge"there that night had cared in the least to get that food out to me quickly. The nan bread was cool and soggy. The sauce the lamb was in had separated, forming a murky, oily orange pool. The tandoor mixed grill was cold.

Now here comes the terrible integrity part. I wrote the owner a letter and explained what had happened ... how on a night with virtually NO customers, they had let a customer's take out order sit in the back and get cold, then when pressed,had finally packaged it up and served it as though it were really in any shape to be eaten. And the owner, as of June 22, 2008, has never responded. No call, no letter, no apology.

It's apparent to me that their lack of concern with the dinginess (dirtiness, really) of their restaurant furniture is expressive of their lack of interest in customer service or quality preparation. And to actually serve food that had esentially gone cold as the waiter amused himself watching TV and the owner/manager sat around talking on a cell phone ... well, that's not a restaurant I ever will patronize again.

• Pros: Nothing
• Cons: They will serve cold food after you wait for 45 minutes