Tomikawa Sushi Bar Restaurant
Irvine, CA 92620
Phone: (949) 786-9888
User Reviews for Tomikawa Sushi Bar Restaurant
07/28/2008 Posted by Diannekim
I did not try Tomikawa since its opening due to lousy review of its service and food quality from my associates, although it is located within a walking distance from my house in North Irvine. Unfortunately I was lured by a "25% discount coupon and decided to give a try today. What a freaking mistake! I went there with 2 kids around 4:30 in the afternoon because I had an evening appoinment. Starting was good that a waitress informed there were having "Summer Special Happy Hour." Hmm I thought I could save couple bucks and ordered a beer and couple appertizers. Then, the waitress turned right back and said everyone had to order full price drinks for the discounted appertizer. OK me stupid. I ordered the drinks for everyone to get two discounted appertizers that I could not visualize in a Japanese. When those came out, what a disappointment. Portion was 1/3 of a regular appertizer and smelled ready for a trash can. Then I ordered full priced menu items. Those were Nabe udon combo, sashime, sushi and rolls. Nabe came in a luke warm. Sashimi and sushi were almost Sushi Boy quality but triple the price. Rolls were absolutely mushy. I do not think the place knew how to make a roll rice. Anyway, it was my mistake up to the end for enduring such lousy food. However, I really could not tolerate the behavior of the place when I was paying the bill. The bill came out to be $95. Although I did not want to pay even $20 for what I had, I gaved them my card and the discount coupon. Then, the manager rushed in and said no discount since I had a happy hour appertizer. I told him there was no restriction on coupon or happy hour. The answer I got was thar was the house rule. I got so mad that I told the manager to charge regulaer price for happy hour items and discount. He told me there were no equivalent full price and no discount. After arguing for a while I paid $90 and left. How can they be in business?
Pros: Easy parking
Cons: Bad service, lousy food and deceptive pricing
06/04/2008 Posted by Frodobaggins
My wife and I like to have Japanese food about once a week and we decided to try Tomikawa yesterday. In short, I am still upset at the experience that I am taking the time to write this review. The menu is overpriced for the food and the service. The service is the worst I have ever experienced and the young manager is unprofessional and argumentative. I think he is the owner's son, but that should not give him the right to be rude. Sushi was not very fresh and the udon soup was near cold. We witnessed SEVERAL other tables arguing with the waitress about the misplaced order and the establishment (the manager)was arguing back to the customers; it was quite a sight but disruptive to our dinner. Furthermore, the restrooms were filthy. I do not intend on going there again.
Pros: Not much here
Cons: Unprofessional service, sushi is not fresh, overpriced.
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