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11/06/11
From trashy to classy
by Hotmess at Citysearch
I have a house with a bunch of messy roommates. 3 guys in 1 little house. Unique came in and now i dont know how we live without them. Thank You Unique. My Girlfriend Loves You :)
06/22/11
I love Unique
by Frequency Inc at Citysearch
My family has been using unique for as long as I can remember for my house and buisness, and they have always worked with us. They have been doing it for over 25 years I highly recommend this cleaning company to everybody. Not sure what these other ratings are about... must be new cleaning companies trying to get ahead.
04/27/11
Great service
by AnS at Citysearch
I have used them twice already and don't have any complaints. Great service and good price.
I don't know what those other comments are talking about. Probably some other company trolling but my experience was good.
04/13/11
UNPROFFESIONAL AND UNRELIABLE!
by SLRM at Citysearch
In the last two months they have not shown up for 3 appointments. When I would call to ask if someone was going to come that day either the office was closed or I was told someone would call me back soon and I would not receive a phone call until the next day. Prior to that my service was supposed to be at 10 a.m. and half the time the cleaner would show up at 1:00. I called to tell them I need the cleaner to be consistent and reliable as I have 5 month old twins and work from home it’s not that easy to get them ready and out of the house for a few hours so the cleaners can do their job.
They have lied on a few occasions telling me that the key was not under the doormat and it was or I was in the house and they didn’t knock. Their office manager seems confused and doesn’t understand English very well.
They also do not do that great of a job cleaning. I used them because they were quite a bit cheaper than merry maids but I guess you get what you pay for.
05/19/10
Unique was not that reliable
by LagunaHillsGuy at Citysearch
I used Teresa for several months. The first they came through my condo they really did a great job - even finding places for things that should not be on the counters. The first cleaning was 2.5 times the estimate - understandable. I had issues with breakage and Teresa's people denying they had broken anything. I can understand light fixtures or bulbs but not electrical outlets and the drawer in my basin they dropped and shattered. They were typically 1 - 2 hours late so that made it difficult as I had to stay behind to let them in.
- Pros: Good 1st time cleaning
- Cons: Price was always way more than estimate, Would not reliably
