08/03/09

Over Rated

by mar22

My friend and I are from out of town and everyone told us to eat there, so naturally we did. Our waitress asked what we wanted as soon as we sat down and I had barely looked at the menu. She also gave us one menu between my friend and I, I did not understand why we couldn't have to separate menus.

She brought us water but didn't take our order so we just ordered from the sushi chef who was much nicer then our waitress.

She basically ignored us the rest of the night, she was busy taking shots with the guy next to us at the bar. She occasssionally reached over us to fill our waters with out sayign excuse me. We asked for our bill and gave her our cards and then as we were signing them she had forgotten she ran our card and snatched the bill booklet back.

We only tipped her $2 on a $40 tab and gave the sushi chef $8 because he was the one who did all the work.

I would probably not go back there unless it was happy hour. Also make sure Alicia or Alisha is not your waitress, she is HORRBILE!

• Pros: Fast service at the sushi bar, good rolls
• Cons: Overpriced, horrible waitress, cramped seating

10/02/08

Worst Service- Especially ANGELA

by losangeleschick

I went here last night with my friend and we put our names in for the dining room. Angela at the front said we'd have to wait at least 30 minutes for a table and instead suggested the overly-crowded, badly-lit sushi bar. We declined and said we'd have a drink at the bar until our table was ready. 10 minutes later, we saw her seat a couple in the DINING ROOM. I asked her why they were seated before us when they came in AFTER us. She said that they had put their name in earlier that evening and had come back, giving them priority. I did not believe her because she was flustered when explaining. I asked her when our table would be ready and she said a few minutes. I went back to the bar and within 5 minutes I saw her seat another group in the dining room! I didn't want to wait anymore so we decided to pay our bar bill and leave. When we were getting up from the bar, she came over and said our table was ready (after she seated 2 groups before us) and I told her thanks, but we're leaving. The smirk on her face was obvious and without saying a word or questioning why we were leaving, she slammed the menus back into their box and attended to the next couple that came up to ask for a table. Angela is a detriment to this restaurant and will surely lose business in the future. She has no idea what customer service is and her high-and-mighty attitude is not well-received by patrons. I won't ever come back to this restaurant. I love sushi and eat out every night of the week, but will take my business elsewhere.

• Cons: Bad service, run-down atmosphere, employees rude, gawking gross men

03/19/08

MONDAY NIGHT SUSHI BUFFET...

by freyedryce

$20 buffet includes sushi and appetizers.. best crunchy role i've had. We sat at the sushi bar... the sushi chef was very nice and actually talked to us. Music was good... service was great too. I've never been on a weekend... but MONDAY is for sure the best day to go... oh yeah, don't order a bunch of sushi and not eat it... I think they charge you!! thats good, they don't like to waste food.

• Pros: sushi chef was cool
• Cons: parking, a little crowded.