09/05/08

Always go and take 2 small children .... never had a probelm

by MightyMomma

I had to write a review after I saw a single star given based on a small child being told he/she was not welcomed. I was a little confused if the parents were told this or just inferred it as they were not given proper service. Anyhow, we have been going to Oceans 33 for many years and have always taken our children. They are 5 and 7 now, but we took them when they were younger and they have always been treated well. They are well behaved at restaurants, as we take them often enough that they know what is expected of them. That is not to say the young child mentioned in the earlier review was not (esp. since he/she was only 17 months old). But if you walk into a restaurant with a crying, screaming and/or pouting child, you can hardly expect anyone to welcome you. Generally, we just opt out should that occur ....

07/29/08

Uncooked fish, unapolegetic waiter

by DougBlagdon

I have trouble understanding how restaurants become arrogant about their cooking when they are shown shiny raw fish. That is what happened to me last weekend at Oceans 33. I was amazed that the waiter had the nerve to tell me the fish was cooked properly, when I showed him the inside of my salmon.

I know, sushi is raw. Well I love sushi. But the King Salmon (small piece by the way) they serve here is not sushi grade and salmon is one of the most dangerous of all sushi fishes. So anyway, here I am asking him to finish cooking my salmon, and the waiter says, (I kid you not), "Let me see, (he looks at the inside), No that is perfect. It is cooked perfectly."

How in the world can a waiter say that to a customer. I am nearly 58 years old, I cook, I love eating out and cooking in. I know how to cook fish. I know not to over cook. I know how to select meats and fish in the store. But now I have a man who is paid to make me happy (not even 30 years old) telling me basically to shut up and eat the fish.

I was fuming. My wife looked at him like he was the biggest fool on earth. And the couple we were dining with giggled at first and then spoke up for me. My business colleague asked to look at the fish, he saw the shiny raw flesh was not able to be cut with a fork unless extreme pressure was put on the fish, and even then the salmon would tear under the pressure, not separate from the itself. He told the waiter it looked raw. The waiter told him "That is how we cook it here". Huh? Now the waiter was taking on two customers at once with obvious raw fish in front of him.

He took the fish back to have it cooked. It came back dry and who knows what else they did to it. I didn't eat it. I forgot about the whole experience until yesterday when the colleague who ate with us, told me I should put a review of the restaurant online. So here it is... my two cents on Oceans 33.

Doug

• Pros: Pretty people
• Cons: Ugly attitudes

07/18/08

Terrible service and immature attitude displayed by unprofessional manager

by OrangeCounty9126

This restaurant has no concept of service. We were told that our 17 month old son was not welcome but since we were already committed we still sat down. I guess the staff was under the impression that two parents with a chid were not worthy of their consideration. We watched for 15 minutes while at least 5 staff members socialized behind the bar twenty feet away, never once acknowledging us. As we walked out I mentioned the reason to the 19-yr old manager named Roy Cho. Young Roy could care less because he was still going to get his $7/hour wage no matter his restaurant was empty. First time I've ever written a review on a restaurant, but I feel compelled to warn others, especially parents with children. Rest assured we will never set foot in Oceans 33 ever again.

• Cons: Horrible service