Kohl's

Doesn't Recommend

Faith L.

Joined 2 years ago

THIS STORE TRIED TO STEAL MY MONEY!. The gal doing returns in CS did not follow my directions to put the return back on my credit card. I found out later that she had put HUNDREDS OF DOLLARS of MY return money onto a Kohl's gift card instead of returning the money to my credit card. The credit card i had purchased the items with originally.

I called the store and the manager said he would talk to the employee involved. Then i have to go back to the store to straighten out this mess, I am in CS getting MY MONEY back when i hear the SAME employee trying to talk a customer into putting her return into a Kohl's gift card instead of back onto her credit card!!!!

Apparently , if the manager did talk to this employee it didn't do any good, she is still trying to AGGRESSIVELY take people's returns and put them into Kohl's gift cards instead of returning people's money to them by putting it back on their credit cards!

It makes me wonder, is she trying for job security to keep people coming back to Kohl's because they end up with huge amounts on Kohl's gift cards where they can only shop at Kohl's? Instead of as people are requesting, having their money returned to their credit cards, where the money can be spent at other stores.

Could Kolh's possibly be rewarding CS employees for AGGRESSIVELY putting returns on Kohl's gift cards instead of giving people their money back as i had requested that she put in back on my credit card.

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Kamila Przybylski

Joined 5 years ago

Find a wide selection of name brand merchandise and exclusive labels to outfit you, your child, and your home---all in one shopping trip. In Short
Whether your style is classically elegant, in-the-moment trendy, or kickback casual, this family-oriented department store is brimming with merchandise and accessories to complete your look. Bright lighting and wide, clean aisles allow patrons to peruse the myriad amounts of apparel, shoes, home products at their own pace. Shoppers looking for a dress-to-impress outfit peruse Simply Vera Vera Wang's line, while culinary hopefuls check out Food Network's latest kitchen gadgets. There are over 900 locations nationwide and the store is constantly receiving new shipments, keeping their goods classic yet contemporary, and always affordable.