American Vision Windows Inc

11/09/09

Ethical & Capable Window & Door Contractor

by MisterJones at Citysearch

From the first phone call to the final service, this company performs. The Consultant warned that with home improvements, there are always obstacles, and if we let him know about any problems, He would assure it was taken care of. He Did.

One of the windows was manufactured wrong and American Vision Windows was able to rush order a replacement and we were able to have the job finished a week later. The crews were outstanding. We have very nice floors, and they protected them, cleaned up after themselves, and were not in a huge hurry to get out of there at the end of the day. This was a two day job and they did their best not to put us out.

One of the windows had a crack in it a few months later. They ordered the new glass and had it installed within two weeks with no charge at all. It was the least I could do to give them a great review. As I read some of these other reviews, I can tell many of these people just don’t get it. No Company is perfect, but this company will do whatever it can to make it right. There are some people out there that no matter how hard you try, there is just no making them happy.

American Vision will do whatever it can to make you happy in my experience with them. I just had them install a new entry door, and that went just as well too.

• Pros: Does not use Sub Contractors
• Cons: Cannot please everyone

02/11/09

American Vision Windows is the best!!!

by westdena at Citysearch

First of all, I have to admit that I didn't realize the difference that new windows can make on a home from the inside and outside. My house feels sound now. No drafts. No noise. My house stays pretty constant temperaturewise so my heating and cooling bills are nice. I feel safer because my house feels like Fort Knox now.

American Vision Windows made the experience very pleasant. I can tell the staff is well trained about how to enter a home. They were clean. They left my house clean. The salesrep was very knowledgeable and he stuck with the whole process until the installation crew was done. Everyone bent over backwards and my only regret is that I hadn't called them sooner. I was able to get my window coverings at the same time because they carry Hunter Douglas products and the measure guys can measure for coverings at the same time.

My kitchen is my next project and I plan to have them do that as well. I don't even need to look anywhere else because I know I'll be well taken care of.

05/01/08

NEVER EVER DEAL WITH THIS UNPROFESSIONAL AND DISHONEST COMPANY

by vitalsweb at Citysearch

DO NOT EVER DEAL WITH AMERICAN VISION WINDOWS. THIS IS VERY UNPROFESSIONAL COMPANY. THEY DO NOT KEEP THEIR PROMICES, THE PRICES ARE HIGH, TIMEFRAME IS UNBELIEVABLE LONG.

We ordered windows 4 weeks ago for the whole house. We paid with credit card up front to make rush order even faster. Sales guy Brad promised 2-3 weeks and our windows will be installed. At the end of 3rd week we got a phone call that all windows are ready except 3 bay windows, because Anlin don't do bay windows based on our size. OK. We agreed for garden windows instead and for the inconvenience those 3 garden windows could be done in 3 working days and we could have our windows installed at the end of 4th week.

Fine.

At the end of 4th week we called American Vision. The answer was... "We cannot send a crew to install windows because there is nothing to install, not even one window.. We will contact you in another 2 weeks..."

YOU CANNOT BELIEVE HOW SHOCKED WE ARE. SALESPERSON BRAD AND OWNERS OF THE COMPANY DO NOT PICKUP THE PHONE ANYMORE!!!

This story is to keep other honest people OUT from American Vision Windows Unprofessional and Dishonest scammers.

• Pros: NONE