Shopping >Facets 58
Great selection, Great Staff (real, not pushy)!!!!.
Facets 58 is a nice and welcoming jewelry store in Huntington Beach. They have a great variety of jewelry even though it is a smaller store. You will for sure find something unique there, not just the same styles you see at all the “chain” stores in the malls. After trying about 15 different jewelry stores in Orange County, I finally found Facets 58 and was pleasantly surprised to find a unique ring for my girlfriend. The location is very convenient too, which is nice.
The staff at Facets 58 are all very helpful and take a lot of time to explain and educate their customers. They are real people and not pushy salesmen. To keep your warranty you do have to bring in the piece every 3 months for cleaning, but that is pretty standard for most places. When you do go, they will clean your other jewelry too, even if you didn’t buy it there.
When I brought back my girlfriend to have the ring sized (PS she LOVED it!), she felt very comfortable there too and after we left she kept mentioning how nice the staff were and that they are NOT pushy like so many other jewelry store staff we have visited! While the ring was getting sized, the staff spent at least 30 minutes educating her and myself on “the right way to buy a diamond” (I told them, I would be coming back to get an engagement ring soon). She likes more unique/vintage styles that are hard to find and she found 3 that she loved. This may not seem like a lot, but for her picky-ness that was a lot! We have gone to many other jewelry stores like Robbins Brothers that have hundreds of rings and she has never walked away liking anything that much, so I was thrilled with their selection.
The people that have reviewed this place poorly, must have been having a bad day because we have been there many times now and we always have a wonderful experience. If you like quality/unique selection, nice REAL not pushy staff, all at an affordable price, then give Facets a try. You WON’T be disappointed.
Local jewelry store okay.
Was looking up local HB jewelry stores on yelp and citysearch so I can repair a pricey earing and also sell off some jewelry I'm no longer using. Thought I'd look at the store we've used in the past and decided to write a review.
Have been to Facets a number of times and the location in the Seacliff shopping center is great. The people I've met there have been very casual but extremely welcoming and helpful. We bought my husband's wedding band there, which has held up very well and we thought was a fair price. Definitely a jeweler rather than one of those mall box shops. Have also had minor jewelry repairs done there without problem. They always offer up a free jewelry cleaning or jar of cleaner and were very nice to my child when he had to accompany us one time. Have also sold some gold back to them and that was handled smoothly. Only problems we've encountered are lengthy repair time or not calling us when it's done, but we weren't in a hurry. Like that when they clean my jewelry I can stand and watch to ensure my stones aren't changed out, which is a fear of mine at any jeweler.
Overall I think this is a good store. Their stock seems okay, but not amazing. Do have to agree about the alcohol smell one time, which also made me a bit uncomfortable. Perhaps this is why I'm looking for another option. However, I would be willing to return at this point given the convenient location.
Have you been drinking?. Unfortunately my husband bought my wedding ring from Facets 58 and every three months I have to go there to get it cleaned. The staff is unprofessional and if you try to call the store you’ll most likely get no answer. The owner Terri smells like alcohol and makes me feel very uncomfortable so much so that I will never buy another piece of jewelry from them again. Avoid this place!
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