10/22/09

Spectacular Awnings

by BearBearBear326

Received first class attn from the Owner (Dan) upon presentation of the materials, costs, scheduling. Assisted us with Professional Pamphlets to present to our HOA. We had chosen speared awnings on our new home, which looks fabulous! Installers took their time to make sure installation was done to perfection. Minor set back with incorrect fabric measurements, but not a big deal, reorder was fast , simple, & free. Courteous installers (Grant). Customer Service Excellent!! Will recommend this company to everyone. Better than other Awning Companies we researched that wouldn't work with what we wanted. No other company beats UHI. Very Happy with results and pricing for strong awnings!!!

• Pros: Excellent Customer Service, Installation, Material
• Cons: None

07/30/09

Stop Here Horrible customer service

by cmlues98

We signed up the owner came out, gave us a quote took our deposit nad never heard from him again. It took a long time to schedule them to come out, when they did they brought the wrong stuff.Finally got it installed and the bracket has now ripped a hole in the canvas. Still waiting for a call back a for it to be replaced.We discovered them at the fair. Look elswhere completely frustrated,owner has bad business skills.

SHAME ON YOU!!!!!!!!!!

• Pros: None
• Cons: Horrible customer service, never call you back especially th

07/24/09

Initial Consult Looks Promising

by taanderson18

Dan stopped by to show us all the available awnings and how the process would work. He was obviously very knowledgeable and had a huge variety and inventory from which to choose. I know his company has a successful track record in our neighborhood.