Irvine >Tuscany Mediterranee Grill
My company (in Texas) was hosting a
regional meeting in Irvine, CA and we wanted a nice place to take the attendees to for dinner. We planned this event from Texas since we do not have a corporate office there in Irvine. Even though the food was good and the establishment was nice, we could not have been more disappointed.
I called 2 weeks in advance to make a reservation for 40 people and I was told, at that time, to call 24 HOURS in advance to adjust the number of attendees. When I called to drop the attendee count by 4 people I was told that was not possible because the rules were to call 72 hours in advance. When I explained to the manager/owner that was not what we were told while making the reservation, he actually RAISED HIS VOICE at me and told me that wasn’t true. Keep in mind that he was not the person that I made the reservation with so, quite frankly, he doesn't really have the ability to argue with us (the customer) that we had been told differently. He was so rude and unprofessional that my first instinct was to completely cancel; however, there was not enough time to make reservations for that many people elsewhere.
He asked if we would need wine or beer and I explained that we would NOT be ordering drinks because this was a corporate event. Even though we discussed this in detail the day before our reservation, he was still offering both wine and beer during the dinner and became frustrated when he was told no.
We had a pre-set menu for our attendees to pick from and we were told that the meal would be $30 per person and that would include the food and drinks (tea, water, etc). In the end, the price was OVER $45.00 per person! The manager/owner is sneaky and works with little to NO morals. At the end of the dinner, he walked around offering dessert- asking everyone which dessert they preferred. After everyone made their choices and the desserts had been served he informed us that the dessert was NOT included in the price of the meal. This is ridiculous!
Our company works and does business on a strict Code of Values.... a few of them are:
- Treating others as we would like to be treated (I'm wondering if the owner/manager appreciates this type of behavior from the places he visits)
- Speaking calmly and respectfully without profanity or sarcasm (from some of the other reviews I've seen.... he definitely could care less about this)
- Operating in a responsible manner; "ABOVE THE LINE" (he's definitely not 'above the line' with his service or INTEGRITY)
- Communicating honestly and with purpose (his only purpose was to jack the bill up in a very un-honest way)
- Continuously striving to maximize internal and external customer loyalty (read ALL of the reviews... this one will speak for itself!)
If you want good food and a nice place to sit and eat but could CARE LESS about the way that you're treated as a customer... by all means... visit. If you care about the ethics and morals of an owner/manager..... stay away!
Fine dining ,Romantic Quiet Italian Restaurant in Irvine. I wanted to take my date to a fine dining romantic restaurant for a special night. I choose Tuscany Grill in Irvine because of their high rating. They absolutely deserve 5 stars. The decor is warm and romantic with fresh rose on the tables. The service was attentive classy. The food was hot and excellent, each course was beautifuly presented. Beside delicious Italian cuisine they offer Mediterranean dishes too. We started with a beef filet Carpaccio and organic humus that was served with warm pita bread. My girlfriend had the Combo beef and chicken Kebab, it came with a Mediterranean salad, rice and yogurt sauce, I had their daily special Grilled Salmon with an excellent Champagne cream sauce. They have a nice selection of wines. We finished our dinner with their delicious tiramisu and complimentary Turkish tea. From the begining to the end we immensely enjoyed our dinner. We will go back again, I am sure, many more times. website offers video dirrection,free secure parking,don't forget the validation or you can valley it at Mc Cormick or ElTorrito,they do one seating only,you have the table all night if you want to ,they do not give you the check unless you ask,they just want to keep you there as long as they can, so tell them in advence if you are in a hurry,enjoy,we did.
A truly unique fine dining experience..
When exquisite and gourmet Italian food is served with a warm and unique hospitality in an elegant and classy setting that has a romantic and quiet ambiance, you have the best dining experience. And that's what we have each time at this restaurant. It has become my all time favorite restaurant in Orange County.
Tuscany Mediterranee Grill is a place you go to spend your evening, enjoying one after another freshly made dishes and savoring wonderful Italian wine while sitting side by side with your date in a soothing atmosphere. Don't go there if you need to rush through your meal or just get one dish. That's a real dining experience you are having there. The consistency of the outstanding service didn't change at all when I went there for a birthday party with a group of ten. Everybody had fun and enjoyed the night.
I don't want to go into the details but I still want to mention some of my favorites:
APPETIZERS: FRIED CALAMARI crispy, excellent. COLD SEAFOOD SALAD, very fresh and big enough to share for two. RED LENTIL SOUP.
ENTREES: LAMB CHOPS, flavorful, the best ever. SHRIMP RAVIOLI, delicious sauce. Their FILLET MIGNON special, is really special. CHAMPAGNE RISOTTO, flawless and creamy texture.
DESSERTS: TIRAMISU super light, one of a kind. AFFOGATO (the famous Italian dessert/drink, vanilla gelato in hot espresso, which you start by eating and end up drinking) I love their version, a perfect balance between bitter and sweet, and hot and cold, an excellent way to finish the meal.
WINE: They have a second wine menu (high end) that is not brought to every table, we were offered to see that on our second visit, we ordered from that list. Ask for it if you are a wine lover.
I have been there for a business lunch too, the crowd is different than dinner one; men and women in suits coming from the financial business center where the restaurant is situated in. Their lunch service is faster to accommodate the limited time.
The restaurant is hidden behind a parking structure, but we were given good direction when we first called in for reservation so we didn't have problem finding it. They do validate and the parking was free on the weekend.
The owner has created a unique place making sure that every single aspect of providing an exceptional dining experience is executed with precision from the beginning to the end.
Tuscany Mediterranee Grill is the Best Italian Restaurant. Looking for a quaint, romantic restaurant in Orange County? Look no further than Tuscany Mediterranee Grill. This is a very elegant, beautiful, white table cloth restaurant with real indoor plants, and an ambience so fitting for a date.We had reservation for 7.30pm and were seated as soon as we arrived. The place was almost full, with lots of couples on the booths and 2 big groups.We started with the Beef Carpaccio topped with parmesan cheese and a creamy lentil soup, never had such a delicious lentil soup before. They have a nice selection of wine but we had their house red.We were served a palate cleanser before our entrees just like in fine dining places. For the main course, we had Shrimp Livorno, fantastic, and the Combo Lamb chops and Beef Shish Kabob, soft and tasty.We had their tiramisu for dessert, so light it melted in our mouth and the cheese cake with raspberry sauce.They offered us flavorful Turkish tea in cute little tea glasses and Italian chocolate. The service was friendly, attentive and courteous, they made us feel like we were the only people at the restaurant. Their prices are very reasonable for some of the best food we have tasted in Irvine. That was a fantastic experience.We went there on a Saturday, the parking was free.This is an undiscovered gem, hidden in the beautifull Irvine Concourse Business District, an unlikely place for such a romantic restaurant. We are thinking to go back for Valentine's Day.
My Boyfriend and I ,Loved Dining at Tuscany,.
Tonight I have taken my boyfriend to Tuscany Mediterranee Grill for his birthday,l read the reviews in Yelp and looked at the pictures,it really is as nice actually, l would say nicer than the pictures,It was very Romantic,Ambiance is A+,
we were greeted with smile and asked to which table we like to sit,
the whole dining room is eye pleasing,nice real plants and great pictures,
i had the spinach salad, and Angel Arrabiata with house Merlot(it is a great smooth house wine).
my boyfriend had the Baby mix salad, Seafood Pasta with Morretti ,we shared the Tiramisu,we both loved it.and was given to us with candle as a complimentary for his birthday,we thought it was very nice.
service was excellent,my boyfriend really enjoyed the time we had there, we were not rushed and waiter does not give your check until you ask for it,
and between salad and main dish they offer fruity sorbet as a pallet pleas er,it was a nice touch,and last they give complementary flavored tea.final classy finish, after a fine dinner.
First class all the way.
Pam and Alex
Best Italian food and service - cozy atmosphere!. This is one of my very favorite restaurants with food and staff rated as excellent! The pasta, risotto are terrific! Lamb Chops and New York steak are probably my favorite meat entrees but their fish specials are always wonderful. Several dishes would qualify for Weight Watchers such as the grilled Ahi and Salmon. Great atmosphere. Warm and welcoming! I go there several times a week for lunch and dinner and highly recommend all dishes! The homemade soup always is just right! Good value pricing as well!! Little touches like Turkish tea make it so special. Matthew Takim, the owner is usually ready to make you feel at home and is most accommodating. Be sure to try it soon. Great Irvine/Newport Beach location at MacArthur & Main with parking validated (between El Torito Grill and McCormick and Schmecks on the 2010 & 1920 Main St. plaza). They offer a good wine selection as well.
Best Italian food and first class service,. This is the finest Italian restaurant in Irvine,food was fantastic and hot,very clean romantic place,free easy parking and located right around the corner from the John Wayne airport, I am a Pilot with United and my co pilot told me about this place l was NOT disappointed. I will eat at Tuscany Mediterranee every time I am in town. service was so good I though I can thank them by writing this review."
One of the best Italian and Mediterranean Cusine and Kebabs in Irvine.
I work near and eat there often, after somany years l want to l write them a nice review,
foos is always fresh and good service is excellent.owner is there to make sure everything is fine.
they are open for lunch and dinner,go there you WON'T be disseapointed
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