(949) 727-1772
6612 Irvine Center Dr
Irvine,
CA
92618
33.6688
-117.7637
Neighborhood: Irvine Medical and Science Complex II
What People Are Saying About Zen Care
The Editor
Contributor
Citysearch
When traditional medicine just doesn't cut it, turn to the help of this chiropractic and acupuncture center in Irvine for trigger point therapy, acupressure, Swedish massage and more.
03/04/09
Bad in honoring promotional package
by ateng817
I purchased a promotional massage package from the marketing company that Zen Care hired for both me and my wife. However, when I tried to make an appointment with Zen Care, the first available appointment was 2 months away from the day that I called. Since the coupons will expired at the end of Feb, I asked them how am I going to finish all 4 visits if my first appoinment in in late December (and I also have to be out of the country at the end of Jan for 3 three weeks,) and they told me as long as I already started the first session before the expiration date, I will be fine. But when I finished my 2nd session and tried to make another appointment for the next session, they told me they don't have any weekend appointment and my coupons will expired at the end of Feb and they won't honor the rest of the sessions if they past my expiration date. If they are trying to use this promotional package to bring in more customer, they are doing it totally wrong. The way they are doing business, I won't recommend it for any type of service.
- Pros: None
- Cons: Bad customer service
10/02/08
Zen Care is not a Spa
by Onikoroshi
I purchased a 4-visit promotional chiropratic assesment & massage package for Zen Care on 9/24/08 from a marketing company that they hired to build up their business. Because I already had a chiropractor, I spoke with one of Zen Care's chiropractors to make sure that I could use it strictly for massage, and was assured that that was fine, so I made an appointment for the following week for a one-hour massage. I went in for the appointment on 10/2/08, and was denied the massage because I did not need to see a chiropractor. When I explained that I already verified that I could use the package for massage only, I was told that they were interested in getting chiropractic customers only (why offer a massage package???) and that I would have to try to get my money back from the marketing company. Hopefully the marketing company is a better run business than Zen Care and I can get my money back.
- Cons: Do not honor advertisements or even what their own employees say.
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