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Ritz-Carlton-Laguna Niguel
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Ritz-Carlton-Laguna Niguel
1 Ritz Carlton Dr, Dana Point, CA | Map it
(949) 240-2000 | View Website
1 Ritz Carlton Dr, Dana Point, CA | Map it
(949) 240-2000 | View Website
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Luxury!. This is a beautiful hotel on a gorgeous piece of property! Rooms are nicely appointed, spacious and clean - get one w/ a view! Service - great, food - excellent, pool - delightful! The view from many areas of this hotel overlooks the beach - WOW! And you can walk right down - it's a little bit of a walk - but worth it!!…
Worth the money. The perfect spot for a weekend getaway. Many hotels can and should take the lead from this one. You pay the price, but you also receive excellent service at every step, from the bar to the valet.
One of the Finest Afternoon Tea's. I must tell you that the Ritz Carlton's tea was so far superior to the afternoon tea that we had at Harrods in London.
pretty good service. Excellent Beach is right there. You have to walk down the hill a bit. But good excersize. The dining is good. I arrived on business. A friend was planning on meeting me. I spoke with the bartender, about sending down some champagne, they delivered promptly, down to the veranda, where I was sitting. Upon getting back to my room, I discovered that they had anticipated that my friends arrival could be romantic, they had stocked the room for just such a visit. It wasn't that kind of a visit, but, it was very nice to see , just in case anticipation. A guest has to ask for very little, they want to know about you, what you enjoy. They asked me once how I liked my meals cooked, I was never asked again, but my food was always perfect. I'm very fussy about taste and presentation of food. Great Job.…
Awful Service. My family's overall experience was horrible. The bus boy who brought our luggage into our room spilt our dimatap all over the bed spead, then the next day when maid service came all they did was turn over the dirty side of the bed spread to make it "appear" as if they changed bedding. After climbing into bed I realized there was sticky cough syrup all over my legs. I then called maid service to have them clean it and it took two hours to finally get service, and when we did get service there was no appology. This hotel expects you to pay top dollar for their rooms and dining then treats you like scum, not my idea of a first class hotel.…
